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Reviews (2,643)
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All reviewstoilet and showerpillow menuold townopen bathroomgreat hotelnespresso machinegreen vaultperfect locationhigh ceilingsroyal palacehotel is locatedperfect staywould highly recommend this hotelopera housebreakfast buffetmodern designwalking distance
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Reviewed June 13, 2016

I really liked the location of this hotel. Staff helpful and room is very modern. I had a view of the palace and could hear music being played during the day (with the window open). Close to everything, transportation and cultural sites.. I would stay here again.

  • Stayed: June 2016, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank christy2064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin_Furrer, Geschäftsführer at Hyperion Hotel Dresden am Schloss, responded to this reviewResponded June 14, 2016

Dear Guest,
we thank you very much for staying in our Swissôtel Dresden Am Schloss. We are very glad that you enjoyed your stay and that you had a great time with us.
We hope to have the pleasant of welcoming you back again soon.
Kind regards,
Kevin Furrer, General Manager & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 13, 2016

I stayed for 2 nights in this hotel, the rooms are very spacious, clean with soothing interior colors,pretty walls and modern furniture. Professional staff and breakfast had a nice selection of foods. Great location, you can walk to most of the attractions in Dresden.

  • Stayed: August 2015, travelled solo
    • Rooms
    • Service
1  Thank BeatrizG2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin_Furrer, Geschäftsführer at Hyperion Hotel Dresden am Schloss, responded to this reviewResponded June 14, 2016

Dear Guest,
Thank you very much for your stay in our Swissôtel Dresden Am Schloss.
It was a great pleasure to welcoming you in our hotel and to read your lovely feedback. We are very happy that you enjoyed your time in Dresden.
We are looking forward to welcoming you back again soon.
Kind regards,
Kevin Furrer, General Manager & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 10, 2016 via mobile

Upfront, we loved the hotel and would come back again. It's definitely worth the price we paid, location is great, friendly stuff, nice and clean rooms. There are, however, two very minor things which we weren't enthusiastic about. First the cushions weren't comfortable or let's say my favourite. Second, the room cleaning schedule/planning could be improved. They knocked twice in the morning before we left. That should be aware of who is leaving in that day. On the other day, we had to ask for room cleaning in late afternoon as nothing was done so far.

Stayed: June 2016, travelled with friends
1  Thank Value4Price-Seeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin_Furrer, Geschäftsführer at Hyperion Hotel Dresden am Schloss, responded to this reviewResponded June 13, 2016

Dear Guest,
Thank you very much for visiting the Swissôtel Dresden Am Schloss. We are very glad to read that you enjoyed our equipment and our service.
We also thank you for your reference to our cleaning. It thanks your important feedback that we can improve our service and product.
Our tip for your next stay: We also offer our pillow menu where you have the opportunity to choose our special pillows like a neck cushion or a Swiss pine wood pillow. Please contact our Swiss service.
We would be pleased to welcome you back in the near future.
Kind regards
Kevin Furrer, General Manager & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 6, 2016

Stayed at this hotel for 3 nights on a business trip. The hotel overall is modern with its interior, furniture and amenities. The location of the property is prime and within walking distance to the main square near the main church, restaurants, big shopping mall and other attractions.

Breakfast was included although I must say that their selection was limited especially with hot-food as there was only 2 options. Moreover, the labeling of what the food being displayed was poor.

Also, the internet is one of the worse I’ve ever experienced with low signal , slow speed and a lot of areas within the hotel with poor coverage. The AC wasn't cooling well due to a small air outlet and possibly weak AC; thankfully the weather wasn't hot during our stay.

Finally, there was an intern named Anika that was very helpful, hospitable, welcoming and went out of her way to help my colleague and I plan a last minute day trip to Berlin. There seems to be protests every Monday so expect a large and loud crowds to pass by the front entrance of the hotel.

All in all the only thing that will let have me hesitate to come back to this hotel is how poor the wireless internet is.

Room Tip: If on 3rd floor ask for a room close to the elevator!
  • Stayed: May 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Samer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin_Furrer, Geschäftsführer at Hyperion Hotel Dresden am Schloss, responded to this reviewResponded June 7, 2016

Dear Guest,
Thank you very much for choosing the Swissôtel Dresden Am Schloss. We appreciate very much your nice feedback about your stay in our hotel, as well as your comment about the WiFi connection. We regret the inconveniences which were caused with this and we will check the signal quality throughout the house, in order to avoid the problems in the future.
We thank you also for your comment about the air-condition and we will verify it as well.
We hope to have the pleasant of welcoming you back again.
Kind regards,
Kevin Furrer, General Manager & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 31, 2016 via mobile

Great hotel in very central location in Alte Stadt. Boutique style of rooms, very spacious. The bedding was fantastic evening, beautiful quality of bed linen. The expresso machine in the rooms are very much appreciated. Didn't use the hotel facilities for breakfast as next door is a coffee shop with a good selection for breakfast at very reasonable prices. Wouldn't bother with the Happy Hour at the hotel as there is a very limited selection to choose from.

Stayed: May 2016, travelled as a couple
Thank MelbourneElizabeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin_Furrer, Geschäftsführer at Hyperion Hotel Dresden am Schloss, responded to this reviewResponded June 1, 2016

Dear Guest,
Thank you very much for visiting the Swissôtel Dresden Am Schloss and for giving us your feedback. We are very glad to read that you had a pleasant stay in our hotel. Your praising words about our hotel and our equiment honor us. We are looking forward to welcoming you back soon.
Kind regards
Kevin Furrer, General Manager & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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