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Reviewed July 9, 2016

I knew this hotel had no air conditioning when I booked but I did not expect the experiance I had. It was warm outside so the cleaner had left the window open. Upon returning in the evening the room had filled with the stench of sewage, window closed the staff were asked for a fan to allow some cooling of the room, the hotel did not have any apparently. Then 0815 the following morning the cleaners appear with a mirrage. Not the most up todate or modern of hotels. Shame the Accor brand failed to keepthe Ibis and Nototel just opposite the station

Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Neilynoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandy G, Guest Relations Manager at Mercure Hotel Leipzig Am Johannisplatz, responded to this reviewResponded July 14, 2016

Dear Guest,
Thank you for taking the time to tell us about your experience at the Mercure Hotel Leipzig am Johannisplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely
Your Mercure Leipzig

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 5, 2016

A nice and convenient chain hotel. No more no less.
Good central situation. A grand breakfast (too much for an average apetite).
Rooms are confortable and clean. Our room had a bath tub, but we prefer a shower.

Date of stay: May 2016
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank pierreroth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandy G, Guest Relations Manager at Mercure Hotel Leipzig Am Johannisplatz, responded to this reviewResponded June 23, 2016

Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Hotel Leipzig Am Johannisplatz.

Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely
Your Mercure Leipzig Am Johannisplatz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 31, 2016 via mobile

I stayed here for two nights. The hotel is comfortable and practical. The rooms are pleasant and well maintained. A small friendly bar and excellent breakfast facilities in the restaurant. The restaurant did not seem particularly well used in the evening but perhaps the lure of Leipzig's hostelries tempts people out. It is about a ten to fifteen minute walk to the centre of the city and perhaps twenty to the railway station although taxis are readily available if you don't fancy the walk or have luggage.

Date of stay: May 2016
Trip type: Travelled on business
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandy G, Guest Relations Manager at Mercure Hotel Leipzig Am Johannisplatz, responded to this reviewResponded June 3, 2016

Dear Guest,

Thank your for sharing your experience about your stay in our Mercure Leipzig Am Johannisplatz. It is always a pleasure to receive feedback. I will share your comments with our team.

Thank you for your kind feedback, and we hope to see you again soon!

Sincerely
Yoru Mercure Leipzig Am Johannisplatz

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Reviewed May 30, 2016

Nice hotel, clean nice sized room with bath and shower in ensuite. Good range of German channels on TV. Staff friendly and helpful. Breakfast was nice, but expensive. The restaurant menu had two vegetarian options but the hotel is very close to lots of restaurants in Leipzig offering a lot of choice. Would stay here again.

Date of stay: May 2016
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank blaueskitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandy G, Guest Relations Manager at Mercure Hotel Leipzig Am Johannisplatz, responded to this reviewResponded June 3, 2016

Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Hotel Leipzig Am Johannisplatz. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely
Your Mercure Leipzig

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 20, 2016

Date of stay: May 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sandy G, Public Relations Manager at Mercure Hotel Leipzig Am Johannisplatz, responded to this reviewResponded May 26, 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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