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All reviews inner court nice hotel front office nice wellness course dinner lovely room wellness area residential area spa guests maisonette taxi
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Reviewed September 4, 2017

Very nice hotel, nice rooms, and had very delicious food , nice spa and massage and very good service before arrival. We had 2 nice stay and will recommand this hotel and would like to visit them again.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank peskodk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florian B, Geschäftsführer at Hotel Birke, responded to this reviewResponded September 5, 2017

Thank you so much for your stay and your recommendation! We are more than happy that you were able to enjoy the full variety of our hotel and service.
We are looking forward to seeing you again!
Yours, Florian Buchebner

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Reviewed September 3, 2017

We stayed from Friday to Sunday at this hotel with an 4 course dinner on Friday and a nice 5-course dinner with winetasting menu on the Saturday. The dinners were well prepared and the service was better than expected (good). The wellness area is nice and relaxed and the massage is very good. The rooms are clean and OK.

Room Tip: The packet deals are good
  • Stayed: June 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank 100carstent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florian B, Geschäftsführer at Hotel Birke, responded to this reviewResponded September 5, 2017

Dear Carsten, thanks a lot for your stay and your compliments! We look forward to seeing you again at Hotel Birke in the near future.
Kind regards, Florian Buchebner

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Reviewed August 28, 2017 via mobile

Hotel in a nice quiet location.
Restaurant food was very good.

Service from staff was also excellent.

Unfortunately the room we stayed in was a maisonette which was "very basic". Air con did nothing to cool the room and we stayed upstairs and although not too hot outside, we could not sleep.

Could do with updating the rooms.

Stayed: August 2017, travelled with family
Thank DrJud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florian B, Geschäftsführer at Hotel Birke, responded to this reviewResponded September 5, 2017

Thank you for your stay and review! Please accept my apologies for the air conditioning system. Due to construction work on the hotel property the air con has failed. We would be very happy to welcome you again!

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Reviewed August 14, 2017

I booked a massage for me and my boyfriend and one of the female staff workers was very rude and shouted at me in front of other guests, as I was speaking with her colleague a big loud at the waiting area (they were trying to charge me a cancelled request). After that, I was given the massage by other female colleage and it was nice although I could be very relaxed after the described issue.
However, I have to give a big compliment to the front office on duty when we checked out, as she managed my claims properly.
The hotel is a good option if you are travelling by car with children, as the have studio rooms and a garden. For young couples could be a bit boring, as there are no many options near the hotel (residential area) and most guests are elderly people. The breakfast has a good variety of fish.

Room Tip: The hotel is under construction until 2018, so it could be loud in some rooms.
  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Nisy s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florian B, Geschäftsführer at Hotel Birke, responded to this reviewResponded August 16, 2017

Dear Nisy S., thank you for your stay and review. We are very happy that we could already help you with your complaint during your stay. Never the less we are still sorry that you felt uncomfortable during the conversation with our spa staff. We would still be very happy to welcome you back again. Best greetings, Florian Buchebner

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Reviewed August 7, 2017

I was pleased to visit this hotel again.
And it was a clear choice for the Kiel town.
The hotel is not directly in town, about a 10-minute drive from the harbor.
Nice and clean overnight stay.

At the reception they have a lot of work, sometimes queues.

Room Tip: Excellent breakfast
  • Stayed: August 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank R2187PFjan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florian B, Geschäftsführer at Hotel Birke, responded to this reviewResponded August 16, 2017

Thank you so much for your re-visit and your great review! We are very happy that we have the honor to be your prefered hotel in Kiel! Hope to see you soon again!

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