Lovely hotel but door was locked and no one answering when we arrived so a bit of a stress since we drove and as others have said you can't drive right to the hotel, so were parked, probably illegally nearby. But desk person returned quickly and walked us to the parking garage. Would have been helpful to be provided with driving directions and/or instructions about where to go to park. Room was lovely, free tray of coffee, tea, juice and muffins. Large fluffy towels. The location was fantastic, a short walk to all the attractions and restaurants.