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All reviews rooftop bar la la old town private beach sea view beautiful hotel waiter service freshly squeezed orange juice pool area sun loungers beach beds breakfast was amazing beach front breakfast buffet is half board sister hotel night break
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Reviewed July 1, 2018

We stayed at the Amare Marbella in June.

The staff here were so friendly and attentive. Yes, at times they were busy - especially at lunch, but you always got a service with a smile. We couldn't fault the staff at Amare Marbella.

We stayed in room 508, which had amazing side sea views. The room was clean, modern, with comfortable beds and we loved the built-in speakers!

The beach club had comfy sun beds and a buzzer to order food/drinks, which was a nice touch. During our stay, we had a live DJ on two of the days, which gave it a good vibe when relaxing.

We ate at the beach club everyday (quality food), it was pricy but you are staying at a 5 star resort. The hotel is close by to many restaurants and bars, so there is an option to eat out of the hotel.

Breakfast had an amazing variety of food and drink. Freshly squeezed orange juice was the best!

Overall a great stay from start to finish and wished we could of stayed longer. We will certainly be back one day.

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank helent676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amaremarbella, Director General at Amare Beach Hotel Marbella, responded to this reviewResponded July 11, 2018

Dear Helen T,

Thank you for sharing your feedback regarding your stay! We are very committed to our guest's experience and we are delighted that we met with your expectations. We highly value our guest’ comments to constantly monitor and improve the level of service we strive to offer. It makes us happy to hear that you enjoyed your time here in our hotel and our Caibbean party on the beach.

We hope to have the opportunity of welcoming you back for another pleasant experience at Amare Marbella Beach Hotel.

Yours sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 30, 2018 via mobile

Booked this hotel not really expecting a 5 star holiday as the prices are so reasonable but had the best trip with a friend , from the friendly professional staff to the amazing beach club everything is first class . The rooms higher up are a better standard I think and we asked to be upgraded which was fine even though we did have to pay but worth it .
Breakfast was spot on everything you could wish for , and the beds on the beach which were readily available were perfect , can’t recommend highly enough , I will be going back.
Oh and the gym was great all new equipment and everything a gym should have .

Date of stay: June 2018
Trip type: Travelled with friends
1  Thank joanne723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amaremarbella, Director General at Amare Beach Hotel Marbella, responded to this reviewResponded July 1, 2018

Dear Guest,

Thank you for sharing your insights on Trip Advisor.
We are very happy to hear that you enjoyed your stay with us for the third time and found our staff friendly and the location great very close from the old town.
Positive comments like yours truly motivate us all to keep working hard towards excellence.
Should you decide to return to Marbella, it would be a pleasure to host you again.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 29, 2018

Pros: nice hotel and great beach front location.

Cons: the service was appalling. We waited 20-30 minutes on average for one drink. In fact, on a couple of occasions, we left after an HOUR because we never received any service. The staff complained of "being very busy" but, that was hard to believe as there were staff members galore. Such a shame because it truly is a gorgeous hotel! Additionally, we paid for half board and it simply was NOT worth it. The breakfast was lovely but, the dinner restaurant was less than average and the service, again, was not good enough. Definitely not a 4.9 star hotel and definitely not worth the money. We will not return to Amare Marbella.

Room tip: Choose a room in a different hotel. Amare is NOT worth the money.
Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
2  Thank honestlytori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amaremarbella, Director General at Amare Beach Hotel Marbella, responded to this reviewResponded September 30, 2018

Dear Guest,

Thank you for taking the time to share your experience about your recent stay at Amare Marbella Beach Hotel.

It's sad to hear that we didn´t fulfilled your expectations with our hotel.Maybe you can tell me in another email all the things that you didn´t like or give me some clues for the next time.

All the feedbacks we receive represent a very important tool to better understand the aspects we should improve in order to offer a great service. I only can apologize and hope to welcome you back again and change your mind for the next stay.

Best wishes,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 29, 2018 via mobile

We stayed at the Amare Beach Hotel for a week in June. This hotel is very nice, it is just a nice, clean hotel with no added extras to make it worth 5*.

The positives for me were always able to get a sun bed, which were very comfortable. The buzzer to order drinks was a good feature, but only if it works! We got caught out a few times on a buzzer which doesn’t work.

The beach club - this was good when there were live DJs / saxophonists and it’s good as you don’t have to pay to go there when you stay at the hotel.

The club sandwich - anyone that likes a club sandwich, needs to have the Amare one, it’s amazing!

The location - this place is perfect for exploring old town Marbella. It isn’t far from the Marbella harbour either, a 10 minute walk max. A taxi into Puerto Banus is around 13-15 euros each way.

The rooftop - this bar is quite small but a lovely setting with great views.

Breakfast - a great selection but service is pretty slow at peak times and if you want an omelette or fried / poached egg, be prepared to wait for 10-15 minutes!

The rooms - we had a “my way, side sea view” - the view was perfect, even better than some rooms we’ve had which are meant to have a full sea view. The bed was comfy and the room was always kept clean. My only negative on the room was the air conditioning - it was really not that great and took ages to cool the room down, which would have been fine if they let you leave it on whilst you’re out but the cleaners always turned it off so every time you went back to the room it was 25+ degrees.

The pool - always pretty empty as it is freezing! And the “hot tub” was just filled with cold water!

Date of stay: June 2018
Trip type: Travelled as a couple
Thank claireannand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amaremarbella, Director General at Amare Beach Hotel Marbella, responded to this reviewResponded July 1, 2018

Dear Claire P,

Thank you for having chosen us and for offering us your comments and opinions.
We will take them into account carefully, because they will help us improve every day, and also to adapt our facilities and services to our customers' tastes and needs.
Regarding the air conditioning we take into consideration and we pass your information to the involved departments.

We take into consideration all the suggestions and comments of our guests for the purpose of improving.
We remain at your service for anything you might need.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 28, 2018

This hotel was a big disappointment. It is overpriced and located in the middle of uggly neighbourhood.
I received a single room (227) with no balcony and with a view to one of the uggliest building I have ever seen and a street noise even though I paid app. 250-300eur/night (one person!). Then I paid more and received a room 705 which had a rather nice sea & city view.
The restaurant "Beach Club" was unbelievable overpriced and the service was bad and unprofessional. I tried that place twice and in both times I was severely disappointed. E.g. a veggie burger, fries and a class of rose wine was 31 eur and it was not even a good veggie burger! I felt bad as I got the feeling that the staff really does not care as I am a solo traveller and I am from a small country.
The pool area and the beach area are much more smaller than showed in the photos. It is not that fancy either.
The beach area was very noisy as the hotel was playing loud music all the time. It would have been nicer to hear waves of the Mediterrean!

Breakfast was ok with wide range selection (fruits, bread, cheese etc. and free cava) and waiters were effective.
The room was well cleaned, towels were good quality and thick. You need to order separately the bath robe and slippers.
The hotel is located rather close to the old town. However, it is far away from Puerto Banus (app. 15-20 min drive, taxi app. 15 eur). I would book a hotel close to Puerto Banus next time.I definetely will not go to this hotel again!

Room tip: Do not accept the room 227.
Date of stay: June 2018
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
1  Thank pshv74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amaremarbella, Director General at Amare Beach Hotel Marbella, responded to this reviewResponded July 1, 2018

Dear Guest,

Thank you for taken some of your valuable time to share this review with us on tripadvisor.

First let me say that we are sorry if your experience with us was not as pleasant as we wanted it to be and if it did not reach all of your expectations.

We will appreciate if you may reconsider to give us another opportunity to welcome you again, in order to provide you with our best service and recover your trust in our hotel. We would like to follow this case personally .

Yours faithfully,

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