We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disappointing birthday dinner”

Carmen Mirador de Aixa
Ranked #115 of 1,741 Restaurants in Granada
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Business meetings, Special Occasion Dining, Romantic, Local cuisine
Dining options: After-hours, Dinner, Lunch, Reservations
Reviewed June 22, 2018 via mobile

We decided to book a table at the restaurant to celebrate my relative's birthday. With such incredible views and positive reviews we believed that it would be the perfect place for a celebratory meal. However, once we arrived for our 8.45 booking we were informed that they did not have a reservation under my name. They believed that it must have been badly written down when the reservation was taken and proceeded to guide us to a wonderful table right at the front of the terrace with incredible views of the Alhambra.However, 10 minutes later we were asked to move to another table as the person who's reservation it actually was had turned up. We were then moved to a table right at the back of the terrace with no apology what so ever for the mix up. We then waited another 15 minutes before being served. I later ordered the poached cod, which although rather tasty had around 15 big fish bones (see attached photo), which is rather disappointing when the dish costs 26€. Additionally, the vegetables that came with both main courses where a preprepared frozen mix and were stone cold, as were the potatoes. Throughout the meal we were not once asked how things were going, we found the staff to be rather unfriendly and inattentive. When we shared our disappointment about the quality of the main course we were met with a simple "Okay" from the waitress, yet again no sign of an apology. (The staff's lack of attention cannot be blamed on communication problems as I speak fluent Spanish).
All in all it was quite a let down, despite the wonderful views which saved the evening from being a total disappointment. It is obvious that not enough attention is paid to the quality of the food and service considering that the business relies on the setting.

Thank Georgia E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (805)
Traveller rating
Traveller type
Time of year
Language

10 - 14 of 805 reviews

Reviewed June 17, 2018 via mobile

Located at el Albayzín neighborhood, restaurant Carmen Mirador de Aixa has the best view to the Alhambra that will make you feel inside of a postcard.
Food is excellent. Worth it for the price.
I had the gazpacho (complementary), habas with chorizo as started and the
mignon medallion brocheta with potatoes and grilled vegetables.
For dessert, you must try the “lágrimas” of chocolate and raspberry. Wow!
Staff professional and friendly.
Definitely; thumb up!

Thank Glorimar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 15, 2018

There are a couple other restaurants in this neighborhood, but they are a steep climb down the hill and their menus are not as elaborate. We came to this restaurant by chance and had the most incredible time, with the sunset view, excellent food and service. We would go here again anytime.

    • Value
    • Service
    • Food
Thank Mariam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 12, 2018 via mobile

Came for dinner here last month with my 2 daughters
Recommend highly , fantastic setting with perfect views of the Alhambra, great service, lovely food
Would definitely recommend a night here if you’re staying in Granada

Thank mrscwlondon2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 31, 2018

Had dinner here in May 2018. Really enjoyed the experience. Perfect views of the Alhambra from the terrace tables, unpretentious service and delicious food

Thank Julia O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Carmen Mirador de Aixa also viewed

 
Granada, Province of Granada
Granada, Province of Granada
 
Granada, Province of Granada
 

Been to Carmen Mirador de Aixa? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing