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“Como en casa”
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Very good
3 reviews
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Holiday Rental House -
4 Bedrooms, 2 Bathrooms, Sleeps 8
Granada, Province of Granada, Andalucia

Reviews from our community

Very good - based on 3 reviews
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Reviews from our community

Sylva, North Carolina
Level 2 Contributor
5 reviews
3 hotel reviews
“Pretty, but.....air conditioning broken!”
Reviewed September 7, 2019 for a stay in August 2019

We were a family of 5 and two of us had been to Granada several times before. Like many places in the old part of town, it is a steep climb up from downtown. This was a very pretty house with lots of historical charm. However, several factors prevented us from enjoying the property. With old houses, you get some quirks and this one had a few too many for a group our size. The sitting and dining is located one floor above the kitchen--which does have a very cramped kitchen table. The kitchen itself was set up good enough for us as we had no intention of cooking anything other than light breakfast. There is only a 2 burner cooktop, no oven, very little countertop, only a small undercounter fridge, and the microwave is located on the other side of the cramped table. If anyone is sitting there, you cannot reach the microwave.This is not the place for your group if you plan to cook full meals for more than two people. The rooftop patio is not an easy climb with steep, narrow, offset steps, but was most charming and worth the climb. The bedrooms were delightful with lovely bedding and high ceilings. Sleeping there would have been fantastic except that the air conditioning was not working. And that part of Spain was suffering a serious heat wave.The smallest bedroom did have air but everywhere else was most miserable. I promptly informed the manager. She was concerned that perhaps we did not know how to operate the controls and sent someone over the next day. His English skill was poor, but my Spanish was good enough to understand that he told the manager that indeed the units were only putting out air that was not cooled and that the controls were correctly set. The manager then arranged to send a second person the next evening with the same results. By then, it was the weekend and the manager told me that no technician would come until Monday morning (a fact I cannot believe--for a fee, technicians will come day or night. Clearly, there was no wish on the part of the manager to pay that fee). We were not offered any fans to ease the discomfort with daytime temperatures approaching 100F. When the technician arrived Monday, he discovered that someone had placed a cover over the exhaust fan for the main a/c unit (problem #1) and that the freon was severely low (problem #2). Throughout this whole experience, the manager treated us as if we were incompetent and also did not believe what I was saying (problem #3). This home has potential, but the manager needs to place the customers first.

Date of stay: August 2019
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
8 Sep 2019
Hi Patricia, I really feel sorry about everything you say and I feel sorry about the heat wave along with the low performance of some of the air conditioners has made you have a bad experience. I think I did everything I could to make these devices perform at their best and that the ad with pictures describes the house very well to surprise you that it has no oven. It is not worth explaining my version here but it is worth apologizing. I take note of your review. Thank you.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed April 8, 2019 for a stay in April 2019
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Date of stay: April 2019
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed April 1, 2019 for a stay in March 2019
Google Translation

Date of stay: March 2019
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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