The whole effect started with a very unfriendly front desk ! Yes and you know who you are....
Every time I was at the front desk, looking for staff to help me, there was someone there wanting to change their rooms from the filthy dirty carpets.
The rooms could have been pretty, if they only cleaned them up. The location was great. But no one was in the bar to help, no one was at the front desk than when they were it was like they hated their job.
The breakfast was a joke, the breakfast room so hot you could hardly stay long but you wouldn't anyway for their was very little to eat. Service was a mess for Breakfast !!
The robes needed to be put to rags, I do have pictures incase the hotel wishes to dispute this. They were so balled and pilled you couldn't even wear them.
Honestly this hotel needs to make a huge step up, to bring it to what it should and could be. No one seems interested. The other big problem is the roof top terrace room, the floor boards outside were so broken and torn up that it was a hazard to even think about going out on it. We had to be moved. I did like the new room, if only it didn't have such filthy carpets.More
- Free Wifi
- Room Service