I stayed in this hotel for just 2 nights with my family before going to San Sebastian.
The entrance and reception hall are decorated with modern arts and this really made us feel that we arrived in the city of modern art. The atmosphere is welcoming and the rooms are clean. You cannot expect a good view from most of the rooms, but it's located just in front of Nervion river and you can walk to the old town and the museum.
Staff are nice enough during our stay, but when we noticed that my mother and her friend left something in thir rooms after a couple of days and I emailed them and even called via phone and asked to send them to our accommodation in San Sebastian, charging us the mailing cost to my card. They said they found them but finally we did not get them... That's the only thing I was disappointed about.More
- Free Wifi