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All reviews an industrial estate car park tea and coffee making facilities stayed here little bit comfortable beds restaurant opposite bar restaurant fresh fruit friendly welcome plenty of free parking decent size non smoking room excellent location great shower croissants city centre
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Reviewed June 7, 2016

We needed a room for one night before the Vitoria marathon.
Checking-in was efficient and the lady receptionist was very helpful with advice about parking in the city on marathon day - even giving us a map and circling areas.
The room was clean and spacious with no frills.
Breakfast was served especially early for the marathon runners. A buffet with meats, cheeses, cereals, yoghurt etc.
Free car parking.

Date of stay: May 2016
Trip type: Travelled as a couple
Thank ellisToulouseFrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia L, Gerente at Holiday Inn Express Vitoria, responded to this reviewResponded June 9, 2016
Google Translation

Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir.

Bien cordialement,
Natalia Lasarte(Directora)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 16, 2016

Very easy to get to if you are driving through the area, even with a very large van. The receptionist and duty manageress were more than helpful and very friendly. The room was clean and comfortable - all you need after driving for hours! Incl. breakfast was a bonus... and we had a lovely view of the nearby church.

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank JillianT391
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 25, 2016

Just off the AP1 this hotel is easy to find and an ideal spot if travelling North or South in Spain or at the end of a long day´s drive through France.
Clean and comfortable, helpful and friendly staff.
Standard Express rooms with tea and coffee facilities, comfortable beds, choice of pillows and extra blankets and towels from reception if required.
There is an independent restaurant opposite for evening meals.
Breakfast is continental and quite adequate to start the day

Date of stay: March 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank LawrenceSalvoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia L, Gerente at Holiday Inn Express Vitoria, responded to this reviewResponded March 29, 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

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Reviewed March 16, 2016

Took a bit of finding but got a warm welcome when we arrived.
The hotel was clean and comfortable generally, but it seems to be a theme with Holiday Inn Express that they have changed all their beds to hard ones. Breakfast was a little bit sparse but otherwise fairly good stay.
Window in room locked and could not be opened to allow some respite from the warmth of the room.
The restaurant opposite was a pleasant surprise too, went in for evening meal and it was really quite good 26 euro for two of us for three courses + bottle of red wine thrown in. Can't grumble at that.

Date of stay: March 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Milly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia L, Director General at Holiday Inn Express Vitoria, responded to this reviewResponded March 18, 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,
Natalia Lasarte(General Manager)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 8, 2016

Reception staff efficient and welcoming, room very nice and clean, and quiet. The bed was a bit hard but OK. Breakfast was a bit meagre. Difficult to find. A very good restaurant next door. This review must be at least 200 characters long which is really silly.

Date of stay: March 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia L, Gerente at Holiday Inn Express Vitoria, responded to this reviewResponded March 10, 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Natalia Lasarte(General Manager)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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