Gaining access to our room proved nearly impossible. There is no desk to check in, and the accommodations are flats in two small buildings, some blocks apart. While our room was quite lovely and comfortable, actually getting in took well over an hour. Most all communication takes place by email or evidently, by text. Access codes for the building and the rooms are delivered by text or in our case during an angry phone call with a less-than-concerned anonymous voice. There is no one available and no one accountable. It is a completely sterile, impersonal and very inefficient experience.
- Room Service