After a very good stay at this hotel in Sept 2012 we decided to come back as it was a suitable hotel and location to bring my 82 year old mum for a relaxing holiday. HOW WRONG COULD WE BE? We arrived on Friday 13th June and were soon invaded by very large groups of college students here to party after the end of their exams. The noise is constantly loud from either the students or the music that the hotel play from beside the bar. The only quiet time is from about 7am til about 11am as most of them are sleeping. So far we haven't had a decent nights sleep as they hang around the pool area after the bar shuts at 11pm. Some them go off to the local night spots, shouting and singing as they go. Around 4 am they start returning, still noisily talking and shouting. Then the furniture seems to get moved about. At 5.45 am this morning I was woken by my next door neighbours talking really loudly. I sent for the security guard who knocked on their door and shut them up.
If you want a drink from the only bar that is open be prepared to queue. They send a few people up to the bar and then once they are near the front of the queue, more join them and loads of drinks are ordered. I have taken to telling the new comers to get to the back of the queue. To get a drink before the bar shuts at 11pm I had to queue at 10.20pm and wait for 20 minutes.
The food is not as good as 2012. Often not very hot and the choice is somewhat limited.
The staff are very nice and helpful apart from the fact that the Manager is only available from 12 noon til 9pm. Not much use when you need to complain about the noise and behaviour of the students at 11 pm.
Around the pool after lunch time is like an out of control kids playground. Students on mass ( at least 200 students!) shouting up and down from the balconies, kicking balls all over the place, running round and throwing each other in the pool. My poor mum nearly got knocked over yesterday whilst trying to return to our corner, as far from the mayhem as we could get.
We wait to see what the manager has to say when he puts in an appearance at noon. Our thoughts as well as several other couples who are also suffering the same fate, is that the hotel should not book in couples and families at the same time as masses of rowdy student who just want to party.
I will update with the outcome of the meeting with the Manager.
- Also Known As:
- Tobago Hotel Majorca Palma De Mallorca, Spain