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All reviews pool area grand premium palas atenea sea view old town level room lobby bar palma marina tapas restaurant lovely hotel large hotel breakfast was amazing pleasant walk early hours half board bottle of cava short break
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Reviewed September 27, 2016

We were 9 women on a group holiday for four days. The hotel is lovely inside, less so outside, but a great location. It is close enough to be out and about, and has a nice pool with a view for relaxing. We paid for half board with the level. This has to be the best level we have been in. The staff are very relaxed and nothing was too much trouble. After faltering first night at dinner with the buffet, the a la carte proved to be a great option, and we enjoyed swapping our dinner for a long sunny lunch one day. Breakfast outside was a challenge, with not enough staff and very long waits for drinks etc, but this is easily addressed.
There were lots of conferences going on, but the hotel is vast, so it never felt crowded like some conference hotels. All in all a good location for a group trip.

Room Tip: upgrade to the level and get a sea view
  • Stayed: September 2016, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palma Marina, responded to this reviewResponded October 10, 2016

Dear Karen S,

We highlight appreciate the time that you have taken to share your experience after your recently holidays at our Hotel. We are very glad to know that you and your friends really enjoyed your stay with us. We will share your comments about the breakfast with our Maître in order to take them into account and to try to avoid similar situations in the future. Our breakfast service is usually very high valued by our guests and we always recommended to avoid to visit our breakfast at peak times in order to offer our best services. Even so, your comments will be carefully analized.

We sincerely hope to welcome you again very soon!!

Verónica Soriano
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 27, 2016

Good location for exploring Palma and surrounding areas. Excellent breakfast with very friendly staff. Pool area maintained and clean. Pool towels available all day so free to come and go without worrying about collecting towels in the morning. Bar in reception excellent meeting area.

  • Stayed: September 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank 591morgane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palma Marina, responded to this reviewResponded October 10, 2016

Dear 591morgane,

Thank you for reporting us your experience after your last stay at Meliá Palas Atenea. We appreciate your kind words about our staff and breakfast and we will share your comments with the entire staff.

We sincerely hope to welcome you again very soon!!

Verónica Soriano
Guest Experience Manager

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Reviewed September 26, 2016

Room Tip: Book full sea view room, with balcony, on high floor to make the most of the view of Palma City, the Marina and Cathedra.l
  • Stayed: September 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palma Marina, responded to this reviewResponded October 10, 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 25, 2016

The Melia Palas Atenea was the site of a 4 day conference. Marcus at the front desk superbly handled a situation for me which resulted in providing a location that I learned to enjoy very much.

The location is quite interesting as it is surrounded by little restaurants,cafes and bars. However, it is a lovely walk to the Cathedral and Old City. stopping along the way to street festivals and fun.

Room Tip: a view of the marina is lovely..Higher floors preferred.
  • Stayed: September 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palma Marina, responded to this reviewResponded October 7, 2016

Dear whataplaceX,

It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities and our staff. We will share your kind words with Markus, who with the entire front desk staff work very hard in order to offer the best of our services.

We sincerely hope to welcome you again in your next business or leisure travel.

Verónica Soriano
Guest Experience Manager

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Reviewed September 25, 2016 via mobile

Had 5 night break to celebrate my partners "special" birthday in deluxe seaview room with balcony on b&b basis. Did pre-order champagne from the UK for birthday treat. Didn't exactly go to plan as at the pre-arranged time a bottle of cava was delivered to our room, upon contacting reception apologies were given and correct champagne was swiftly delivered together with a dozen chocolate covered strawberries and as an extra gesture they also left us with the cava, so all very good in the end.
Our room was kept immaculate with towel changes every day and bedding every couple.
Breakfast was excellent with fine range of cold meats, fish and cheeses. Eggs cooked to order and even some dim sum and noodle dishes. Even more of a surprise that at the juices and cold drink counter there was bottles of prosseco and red and white wines, a first for me at breakfast time!!!
All in all this hotel provided a perfect venue for our birthday celebration.

Stayed: September 2016, travelled as a couple
Thank Phil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palma Marina, responded to this reviewResponded October 7, 2016

Dear Phil B,

We are very happy to know that you really enjoyed your stay with us. Thank you for your understanding with the champagne sent to your room.

We appreciate your kind words about your room and the breakfast. We have recently added a Chinese corner at the breakfast area that is having a good reception by our guests.

We are very happy to know that you really enjoyed your birthday in Meliá Palas Atenea and we would like to welcome you again in a next important date for you!

Verónica Soriano
Guest Experience Manager

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