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Highly Recommended

Review of Hotel Mirador
5.0 of 5 bubblesReviewed Jul 17, 2021via mobile
This hotel faces south directly over the marina in the centre of Palma. Unrestricted on-street parking (altho busy in high season) and a short walk to Santa Catalina, La Lonja, the Cathedral and city centre.
Very clean and very helpful staff.
Date of stay: June 2021
Trip type: Travelled with family
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Reviews (132)
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All reviews small indoor pool santa catalina sea view reception staff breakfast area minute walk busy road old town the ground floor breakfast was excellent stay there again pool bar city break nice hotel marina balcony roof
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Reviewed July 12, 2021 via mobile

Really pleased with the room we had it was a great view and very clean.
The pool had the best view overlooking the harbour and the cathedral.
We booked breakfast included in the price and it was well worth it , consists of a buffet offer of fruit, yogurt , meats, cheeses, traditional English, omelettes made to order as well as pancakes , a selection of breads jams and pastry’s , hot beverages? Fruit juices even Prosecco is on offer . I would like to give a good mention for Antonio and Vanessa who were really helpful at breakfast time as well as during the day by the pool, also a shoutout to reception for printing off the mandatory location form snd covid negative test, you went the extra mile and it was noted. My daughter Danielle would also like to say a big thank you. We will return.

Room tip: We had a room set back so nice and quiet.
Date of stay: June 2021
Trip type: Travelled as a couple
Thank lorrainef899
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 29, 2021

First things first:
If you are thinking about booking The Mirador, go ahead. It is a safe booking: the price seems reasonable compared to other hotels in Palma (they are expensive). And the holte covers the basics well:
- good location, right at the waterfront (but it is a marina. the beach is a 3km run away)
- clean, comfortable bedroom (not huge, but mine was the smallest one and still ok for a couple on a weekend)
- excellent bathroom. large, well ventilated, good shower
- pool is small but inviting, with killer views

As in any other hotel, the breakfast buffet is an overpriced exageration. If that is your thing, 15 euros is probably not much. I am a croissant+coffee+orange juice kind of person, and I get that for 5 euros just outside the hotel (go up the big stairs, and turn right).

There were a couple of things could be better:
- the AC: I was on the top floor, and with a full day of sunshine, the AC barely handles. It is not unberable, but you must leave the AC on 24 hours, at the minimum temp., and with the bathroom door closed, to get some relief.
- Wi-Fi: Again, quite common in hotels. If you are on the top floor, and they don't have any kind of signal extension, or simply different routers per floor, you struggle to get a good connection.
- One solution is to go down to the fifth floor, where breakfast is served and work from there. The AC and the Wi-Fi are better, and the lounge is quite pleasant.

Date of stay: June 2021
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank jcn_uk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 28, 2020

We only booked this hotel because of it's pool. The views and set up of the rooftop pool is fantastic. The area is clean and modern but it's definitely missing a toilet. You have to go back to your room or down to the ground floor to use the toilet. We stayed on the 8th floor - same as the pool floor and the - and the room floor is very dated and tired looking. Same applied to our room, all the furniture was old and dated. There was a cobweb hanging just above our bed and the coffee table must have not been cleaned at all because it still had a stain from someone's drink bottle. The safe looked like something from 1950's and was unusable and some of the furniture had chipped away. The terrace/balcony was a nice fixture and had a new decking. Reception and breakfast area was again very dated. Reception staff did not wear uniforms and name badges. Only 1 person at reception which meant we had to wait. Reception staff were often on private calls. No air/con just hot air coming out which was unbearable. No sleep at night due to the noise from outside the room and outside the window. Not staying here again, that's for sure!!!

Date of stay: October 2020
    • Location
    • Sleep Quality
    • Service
2  Thank jojo_globetrotter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 23, 2020

amazing hotel with great service. really enjoying my vacation in Mallorca in THB Mirador hotel. great, huge and very light room with a sea view and big and soft bed, breakfast is also good, you can find what you want, impressed to see almond and soy milk. big thank you to Nacho for helping me with the room and answering to all my question with regard to my stay. highly recommended. if I come back will definitely choose this hotel.

Room tip: Best view Big room
Date of stay: August 2020
    • Sleep Quality
    • Rooms
    • Service
Thank aleksandrakQ5515RL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded August 30, 2020

Dear Aleksandra,

Thank you for trusting in our services and for sharing your experience with other Tripadvisor users, we are happy to know that we have met your expectations.

We hope to see you again soon.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 14, 2020

My stay at TBH Mirador hotel in Palma was an excellent place to stay for more than 4 weeks during July and August. I stayed in a large room with a splendid view towards the Passeig Maritim. Beyond the relaxing atmosphere of the hotel, the next best part was the fantastic service I received from all members of the staff (manager Nacho, reception, cleaners and bartenders). The staff was very attentive, professional and friendly. Beside this, I am happy to say that my room was quite large, well decorated and very clean. The hotel also has a lovely top roof pool with view over the Passeig Marimin as well, with sunbathing beds, umbrellas and a sitting area with tables. However the gym was closed due the government advise with regards to Coronavirus. I found the hotel was very clean throughout and strictly following rules related to Coronavirus health and safety measures. Also, it is important to note that its location is great, close to the old town and most tourist attractions, cafes, bars, plenty restaurants and small shops and large supermarkets. All within no more than 15 minutes walk. Overall I was extremely happy staying here. Thank you TBH Mirador!

Sandra (room 402)

Date of stay: August 2020
Trip type: Travelled solo
1  Thank Freetravellerx
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded August 30, 2020

Dear MS,

Thank you for trusting in our services and for sharing your experience with other Tripadvisor users, we are happy to know that we have met your expectations.

We hope to see you again soon.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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