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“One week in Tenerife”

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Apartamentos Casablanca
Ranked #4 of 80 Hotels in Puerto de la Cruz
Certificate of Excellence
Livadia, Greece
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“One week in Tenerife”
Reviewed 1 March 2012

Very clean rooms!!
The rooms are apartments and they have all you need as your house!!
Very good location to stay at Santa cruz if you want to see all tenerife island as the city is at the midle of the island.
Very helpfull staff but not spoken english the most of them.
Surely recomented, excelent value!!

  • Stayed July 2011, travelled as a couple
    • Value
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Helpful?
1 Thank ioannis z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,754 reviews from our community

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  • Sleep Quality
  • Location
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Traveller tips help you choose the right room.   Room tips (365)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 February 2012

This was my first visit to Apartments Casablanca. After some initial problems securing a nice and quiet room (see below), everything went smoothly and overall, the service and the hotel was great. There were nice touches like offering croissants, baguettes and bottled water in the hotel restaurant for store prices. Everything done to make our stay as convenient as possible. There are changing rooms, toilets and warm indoor showers by the pool. The water in the pool is warm, which was nice in the unseasonably chilly February weather. There is even a library room with chairs and bookshelves filled with books left behind by guests. The books are in English, German, French and Finnish, reflecting the clientele of the hotel. There is a nice laundry room, and pool tables (inside and outside), ping pong, slot machines etc. The balconies are different sizes, but all fairly large. Ours was quite large, so we could not complain. The only slight niggle is that we sometimes had trouble getting a good reception on the UK TV channels. The channels worked OK for about 15 min. and then the sound and picture started to break up. We told reception staff about this - a technician had a look at it, but they thought the problem was with a transmitter outside the hotel. The reception improved towards the end of our stay, but we are not sure if that was coincidental. Apart from those small details, I would recommend this hotel to anyone looking for a nice and comfortable apartment hotel in Tenerife.

Room Tip: Make sure to ask for one of the rooms on the upper floors, and facing the swimming pool area. The fi...
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Londoner002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darrington
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 February 2012

I've just read the recent reviews of Casablancas and they all cover the same points, which isn't surprising as consistency is Casablancas' strength. Super friendly staff (even some of the ladies on reception are the same as the last time we came 6 years ago), everywhere is clean and well maintained, the apartments themselves are fine. We looked out to sea from the 4th floor, which was nice. All in all, a well run ship

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank APandHB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kettering, United Kingdom
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 February 2012

This is my sixth visit to Casablanca. The standard on all fronts is better than ever.The welcome pack is a very pleasing touch and being able to watch Wales win at rugby made the holiday!Our room had a very large balcony with a splendid view.A safe is available in all rooms The whole complex is superbly maintained and is well positioned for a walk into town as long as you can cope with a steep set of steps or new sloping path.The restaurant offers a basic but pleasing range of meals. A delightful place to stay in order to explore the most delightful town on the Island.

Room Tip: Ask for a sunny room if possible
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  • Stayed February 2012, travelled as a couple
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Helpful?
1 Thank Ashton P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fareham, United Kingdom
Level 6 Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 18 February 2012

we stayed here in 2001
the complex is really nice, we had a self catering flatlette which was lovely, the balcony over looking the pool was a delight adn got the sun all day long, the rooms on the other side of the pool seemed to be in the shade more,
the evening entertainment was very good and the bar area was a nice place to sit and chill out,
The hotel didnt seem to have any problem with the germans putting theie towels on the sun loungers and then going off to have breakfast, this habit is annoying and unfair to other pool goers, hope the hotel have clamped down on this now,
The hotel is on a very steep hill, so if you have mobility problems this may not be the best location for you. although you can get taxi's if you dont want to walk down the upteen steps that lead to the beach area.
the weather in the north is noticably cooler than the south by a lot od degrees, so if you want the really hot weather go the the south of the island, but if you want a quiter holiday at a slower pace but with still warm weather, then the north is a better bet.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Melanie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntingdon, United Kingdom
Level 4 Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 13 February 2012

Overall we enjoyed our stay here and I would recommend. The apartments are well located, only a short 5-10 walk into the town. Although the walk back uphill was quite strenuous! The apartment was very well maintained and clean. The decor was a bit basic and dated though. The Satellite TV was a welcome surprise as I could keep up to date with Coronation Street! There was a charge for internet access, although it was free in the lobby. The underground car park was very pokey with concrete pillars everywhere - so beware!

Room Tip: A top floor room so you can't hear people above
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  • Stayed January 2012, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank Rachel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 4 Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 13 February 2012

never done a holiday review before but this place deserves one . simply put we had a great little holiday at the casablanca . we read all the other reviews before we went and just like them we found the staff to be extremely helpfull and the place was spotlessly clean . our studio apartment was well equipped and plenty big enough for two . the town is clean and has plenty to see . dont be scared off by the fact that there are 100 plus steps to get down to the main town . you can find a bench for a breather and there are areas like la paz across the road.do visit loro parque its the best zoo park ever and enjoy the bars and restaurants . cheers . hells bells

Room Tip: perhaps a room facing the pool area
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  • Stayed February 2012, travelled as a couple
    • Value
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    • Service
Helpful?
3 Thank graham b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Apartamentos Casablanca

Property: Apartamentos Casablanca
Address: C/ Calzada Martianez 4, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Airport Transportation
Hotel Style:
#2 Family Hotel in Puerto de la Cruz
#4 Romantic Hotel in Puerto de la Cruz
#5 Best Value Hotel in Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Apartamentos Casablanca 3*
Number of rooms: 287
Official Description (provided by the hotel):
We consider our apartments to be comfortable and modern, ideal for an enjoyable stay. Situated in a residential area of Puerto de la Cruz, with wonderful views of Teide and the Orotava Valley, just 800m walk from the centre and the seawater pools Lagos Martianez. Nearby you can find supermarkets, shops and restaurants. Our studios with sleeping area and 1 or 2 bedroom apartments have fully equipped kitchenettes and private bathroom with bath and shower and are equipped with a hairdryer. The kitchen area includes a full cooker with oven, refrigerator, coffee maker, juicer, toaster and microwave. The apartments also boast satellite TV, direct dial telephone, a safe and personal Wi-Fi. Cleaning is carried out 5 times per week, with the change of bed linen twice a week and towels every other day. Baby cots and highchair are available on request free of charge. Our cafe bar offers continental breakfast with thermal carafes service and a wide and varied menu of combined dishes. We also have 24h reception service, gym with special prices for our clients, games room, pool table, table tennis, Internet access, coin laundry and an outdoor swimming pool with access for disabled guests and a separate pool for children. Entertainment program is provided throughout the year and an additional program for children during the summer. On request and with extra charge we also organize shuttle service from/to the southern airport (Reina Sofia). ... more   less 
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Also Known As:
Apartments Casablanca Hotel Puerto De La Cruz
Casablanca Tenerife
Casablanca Apartments Tenerife
Apartamentos Casablanca Puerto De La Cruz, Tenerife

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