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All reviews la paz great pool tv control restaurants and shops large pool first floor el teide tennis courts great apartments free wifi the hotel reception fresh fruit studio apartment every evening table tennis botanical gardens quiet location
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21 - 26 of 587 reviews
Reviewed December 21, 2017

The location is perfect. Some of the room are great. However the breakfast could definitely be improved. I really missed fresh sliced fruit like melon, mango, pineapple and papaya. It is really a shame just to have canned fruit on an Island like Tenerife. If you are not into an english breakfast with bacon and such you will of course have fresh fruit and vegetables. We have stayed at a number of other hotells in Puerto de la Cruz both in La Paz and elsewhere in the town, and all of them has lots of fresh sliced fruit.

We also felt that the staff was a bit patronising as we could not take a cup of coffee to finish of the breakfast in the garden. We would prefer to be able to eat the whole breakfast in the garden as the breakfast room feels a bit like a school diner whith a very noisy environment. I think just the breakfast will make us choose another hotell in La Paz for our next stay. To bad for a otherwise good hotell with great staff!

Room tip: Away from the big road.
Date of stay: November 2017
  • Trip type: Travelled with family
    • Rooms
    • Service
Thank Bengt F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 15, 2017

Masaru is a real hotel, with very good and rich Buffet breakfast.
The rooms are very comfortable. The prices are reasonable.
Very good value for money rate.
In a beatiful large garden, a large pool with fantastic view of the Teide

Room tip: The poolside rooms are more peaceful with bigger terraces and view of the Teide and the beatiful garden
Date of stay: October 2017
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
1  Thank Luter123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 8, 2017 via mobile

Masaru is a very clean, fresh hotel. The food is well cooked and quite varied and tastefully presented.
The service is fantastic. When We have had a minor problem: lamps, the fridge etc they came within one minute and took care of it. Never had such prompt service anywhere else. The only down side would be there is no AC.

Date of stay: November 2017
Trip type: Travelled as a couple
1  Thank magsweden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 10, 2017 via mobile

It is a real waste of money. The hotel reception desk is full of hypocrites who say they will change your room (because it is too noisy) tomorrow which never comes. I was waken by the horrible noise every day (including weekend) at 8am. Only good thing the rooms are clean.

Date of stay: October 2017
Trip type: Travelled as a couple
2  Thank agipio2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 22, 2017

Great complex! Rooms OK, area and food very good! Definitely I will consider next option on second return in Tenerife! Free parking and a lots of restaurants near the hotel. View to Teide or to the ocean are definitely a plus!

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wizz Tours
1  Thank BogdanRob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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