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“wonderful”

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Apartamentos Be Smart Florida Plaza
Ranked #52 of 80 Hotels in Puerto de la Cruz
Leeds, United Kingdom
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“wonderful”
Reviewed 2 January 2012

As others have said this place is very central and that was perfect for the Christmas holidays. Do know what you are booking though: as it is central it also means that you will be treated to the noise of celebrations and music from nearby bars (although they finish by 11). Either party along or bring earplugs. The other reviewers are correct about the nice apartments with the balconies. We didn't have one like that. Still it was a good room with a big bathroom, a couch and good beds. It could have been a tiny bit cleaner but not too bad. One day I did get a sheet with a hole in it but it was clean. The swimming pool is nicely placed on the roof (26 degrees) with plenty of beds around it. The reception staff was very kind and the two computers in the lobby were great (2euro for 30min). We enjoyed staying there and would book it again.

Room Tip: those rooms at the front with the balconies are probably fantastic
See more room tips
  • Stayed December 2011, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank ZenJen3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Chorley, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 December 2010

When we first arrived we were pleasantly surprised by the size of the reception and the room we got given. But that was just the first impression! The bathroom was dirty and mouldy, the towels full of holes. We had cockroaches, the sheets weren't changed in that one week and were disgusting. We only got fresh towels every three days and when I've asked for fresh ones I was told I had to wait until its my rooms turn to get fresh ones. Luckily, we booked only breakfast which was horrible. We took a look at the evening food and were glad not to have booked it. It was extremely noisy and we barely slept more then 2 hours a night. It wasn't even high season so it wasn't a case of lots of lively parties going on. No, rubbish men every morning at 5 am, cars honking etc. Never, ever again....

  • Stayed November 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank bubblyjane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Puerto de la Cruz hotels

aberdeen
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 February 2010

We recently stayed in this hotel and this was our second visit. The hotel is very central but we were amazed at the difference in apartments. There are some nice apartments with balconys but we were very unfortunate to have a one bedroom apartment with window only that looked out onto high brick walls and so we needed the light on even during the day. We were very disappoinated and certainly won't be returning to this hotel.

  • Liked — it is very central
  • Disliked — Dark claustrophobic apartment
  • Stayed February 2010
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
2 Thank ferrycarrig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guernsey
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 January 2010

On arrival room was clean but with small window overlooking dog barking alley!! Asked to change room at reception but the young LAD!! was very rude and said the hotel was fully booked (we knew it was'nt).We booked half board hoping to save some money, the breakfast was a choice of ham and cheese or if you were really lucky cheese and ham!! The evening meal was disgusting it looked like boiled meat of some kind or you could have fish squares!! To make sure you did'nt over eat the plates were side plates!! This was the same everynight including New's Eve!! No pool facilities, no outside bar nothing!!! The only savin grace was location & clean room.Never again!!!!!!!

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lyndylouguernsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manchester
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 June 2009

We won this holiday so don't want to sound ungrateful but it was awful.
We have a one year old baby, the room was a twin with no cot and very cramped. The 'restaurant' didn't have any high chairs and the food was something to be desired. The reception didn't understand anything I asked for. The roof top pool was freezing, even at 36degs. The whole area wasn't family friendly and it was very limited to what you could do. The place was old, dirty and full of groups of youngsters making a lot of noise until the early hours.

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nicola0711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Capital area
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 April 2009

If you are looking for low cost hotel with good value for money, nice balcony and close to old town restaurants this may be a good choice for you. We also liked the small hotel atmosphere, clean rooms, no need to wait for lifts and friendly and helpful personnel at the reception.

But... The restaurant coffee was terrible. That was such a bad experience that we had only one breakfast there. Actually that was not a major problem because near by were cafeterias and a one near the bus terminal opened early in the morning.
The noise from the people returning from restaurants may sometimes be disturbing. The mattresses were a bit hard to our liking. Prepare to take your own shampoo and hair dryer with you. No Internet in the rooms, only at the reception area and for a fee 1€ per 10minutes.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2Fins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Yorkshire
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 17 November 2008

I booked a flight with Easy Jet - and wanted a place to stay - this place seemed to fit the bill - being close to the location where my relatives stay.
Very pleased with location - 5 mins walk from the bus station and central for everything.
Check in - all ok - staff very pleasant
Very pleased with room - I was travelling alone - but had a studio apartment to myself - twin beds - double sofa bed - dining table - small kitchen area - and nice bathroom.
A couple of very minor things - no kettle in the kitchen - checked with reception and this seemed to be the norm - so I had to boil a pan of water if I wanted a cup of tea.
The location of apartments - they are built around a square - and this seems to be the place where half a dozen local kids come to play football of an evening - it didn't bother me particularly - but could be noisy if you wanted a nap before hading out for the evening
Also - Thursday to Sunday the hotel has a resident organist - all very well if you are down in the bar - but this music goes on till midnight and so loud it's impossible to get to sleep!
We found a lovely place to eat - Casa Lollo - in a street behind the hotel - very simple food - eg grilled chicken breast with salad and chips for under 5 euros - very very nice.

Stayed November 2008
Helpful?
1 Thank Imjatanaja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Apartamentos Be Smart Florida Plaza

Property: Apartamentos Be Smart Florida Plaza
Address: Lugar Puerto Viejo 30, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #52 of 80 Hotels in Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Apartamentos Be Smart Florida Plaza 3*
Number of rooms: 132
Official Description (provided by the hotel):
The typical Canarian construction and its good location offer a charming and relaxing holiday. The Be Smart Florida Plaza Apartments are ideally located right in the heart of the old town of Puerto de la Cruz city, close to the Bus Stop. Just 100 meters from the center of Puerto de la Cruz and 20 km. From Tenerife North Airport. The property has a nice outdoor pool (heated in winter) with a solarium offering fantastic views of the city. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 
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Also Known As:
Apartamentos Florida Plaza Hotel Puerto De La Cruz
Apartamentos Be Smart Florida Plaza Puerto De La Cruz, Tenerife

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