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All reviews buena vista shuttle service shuttle bus lobby bar old town beautiful hotel outdoor pool rooms are huge beautiful lobby every hour two sinks old palace breakfast was delicious reception staff historic center visiting toledo hilton
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Reviewed October 23, 2017

This a very nice hotel for having some days off. The staff was friendly, the food was fantastic and the views of central Toledo from its terraces are incomparable. It's not near the centre so you need some transportation if you want to check the sights. There is a free shuttle to the centre, so that's helpful.

  • Stayed: July 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank 847sergioo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 21, 2017

The polite warm welcome from the efficient front desk provided an excellent 'shop window' for what we immediately discovered was a superb hotel.

The pleasant approach to the front door, bordered by a lovely garden overlooking a river, was the prelude to a beautiful marble floored reception area. This led on to the bar area, with its glass dome roof, and the restaurants, all immaculately presented and clean. The hotel furnishings are stunning.

Our bedroom was equally adorable, i.e. spacious, large comfortable bed, sofa & chairs, tv, tea & coffee making facilities and a huge bathroom with large luxuriating bath and separate shower. Wonderful. And free wifi throughout the hotel.

Even the underground car park, for parking which came at no extra cost, was immaculate, e.g. well lit, painted floors and 'house proud' clean.

The hotel is in a good position, about three miles from Toledo city centre, but it runs a well organised hourly mini-bus service, again at no additional cost. It would be crazy not to take advantage of this excellent service to witness this UNESCO world heritage site. It is truly wonderful.

Needless to say, my wife & I extended our stay at the Eurostars Palacio enabling us to have a wedding anniversary dinner in the lovely restaurant. It is true there was little choice for vegetarians, but that is our choice. The 'kitchen' accommodated us well and we enjoyed a gorgeous pasta/pesto meal prepared for quality not just quantity. Breakfast was good, too. 10/10!!

It seems there are many new approach roads to Toledo. Make sure your satnav is up to date!

Strudwick of Worcester, England

Stayed: October 2017
Thank denstrudwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 19, 2017

1st this Hotel is Not a Hilton and has not been for 3 years. Also the pictures they put on their web site is not correct and it DOES NOT LOOK OUT OVER THE RIVER AND ONTO THE VILLAGE. It does look out over a river but not even close to seeing the Village they depict. The pillows are horrible, they did try to give us something that would work, but they were not successful. The breakfast was delicious really good coffee.
The rooms were large and clean, BUT their focus is on weddings and meetings, and large group tours. Not my style. Noisy at night until late.
The location was not good, you had to cab everywhere and their shuttle stops at 4:00pm in the afternoon. Weird. There are several amazing hotels along the river that DO look out over the village that you should investigate. I really can't recommend this hotel for a stay in Toledo. I will say that the front desk people were amazingly helpful as were the wait staff for breakfast and dinner in the lobby bar.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Service
2  Thank hawaiiportland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 28, 2017

We stopped off in Toledo on our way to Madrid and booked one night at the Eurostar’s Palacio Buenavista Hotel. We arrived early and the staff made every effort to get us into our room, no hassle at all. All the staff were very friendly and pleasant and the hotel was great. Unfortunately we wished we could have stayed longer but time was against us. We will plan another visit soon to Toledo as we did not get to see everything we wanted but will definitely book into the Eurostarts Hotel. The Hotel is just outside the town but it’s a very easy taxi ride into town. Thoroughly recommend it for a stay in Toledo.

Room Tip: We had a special rate for bed and breakfast great value
  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Mary V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 21, 2017

We knew that this hotel was some distance outside Toledo when we booked, but we wanted somewhere we could rely on a quiet nights sleep so it ticked that box.
The hotel is beautiful and the gardens and pool area are also lovely. The rooms are huge and likewise the bathroom. There is a shuttle bus but it only operates until 5pm and you have to book in advance. The taxi fare is €7 to the town. It drops you off at the bottom of a huge escalator which takes you up to the main square, so no problem there. On arriving in Toledo with suitcases were charged €7 for our Taxi from the Train Station to the Hotel but on an other occasion we had to pay €14 for a Taxi from the Hotel to the same station. So ask the fare in advance seems to be the answer.
All in all this is a great hotel and I would recommend it .

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Lobo177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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