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All reviews the river old town converted monastery lovely building old palace historical building standard room amazing hotel perfect location euros per night across the bridge on site parking loved this hotel stayed longer rooms are large free wifi luxury hotel
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Reviewed 5 weeks ago via mobile

Missed the parking of the hotel. Public parking just around the corner, lots of free space. Converted monastery, 5 minutes walk from Burgos cathedral. Very quiet, good bed, nice restaurant, more than decent breakfast. Rcommended.

Stayed: September 2018, travelled solo
Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this reviewResponded 4 weeks ago

Dear Peter D,

Thank you very much for taking the time to write such lovely review about your stay at The NHC Palacio de Burgos.

I am thrilled to hear that you had a fantastic stay and that you found our service and surroundings wonderful.

I am delighted that during your stay you had the opportunity to dine in our restaurant, it certainly is an experience that shouldn’t be missed. I will be sure to pass on your comments to our Food and Beverage manger who will be so pleased to hear your feedback.

Best wishes,

Alfonso Ruiz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 5, 2018

It is a superb establishment with very friendly personal. Clean, good value for money. A recommended stop on our way to the south of Spain. We stay there every year on out travel to the south. Enjoy your stay there.....

  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank jorisv606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this reviewResponded September 7, 2018

Dear jorisv606,
Thank you for choosing NH Collection Palacio de Burgos and for sharing your experience with us.
We hare very happy to read that our staff made you feel welcome!
Our Guests' happiness is for us the most important thing, so we're honored to receive your compliments.
Looking forward to have you back soon
Best Regards,

Alfonso Ruiz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 5, 2018

A lovely hotel in an old palace just opposite the cathedral. The staff were exemplary, charming and helpful at reception, in the dining room and at breakfast. The breakfast is fantastic, innovative, fresh with a focus on healthy juices, shots etc. Huge range of everything including local produce to try.
The set menu in the dining room was excellent and well priced. Highly recommended.
We needed car parking and although the hotels own parking was full it was very easy to park outside, unload bags and drop the car into the public underground car park literally just around the corner.

Room Tip: Worth paying extra for a front room with a view
Stayed: September 2018, travelled as a couple
Thank Cass2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this reviewResponded September 7, 2018

Dear Cass2007,
Thank you so much for your positive feedback about your recent stay at our NH Collection Palacio de Burgos.
We are glad to learn how much you enjoyed your experience at our hotel Appreciating the suggestive and historical location of the property.
Thank you for being such a perfect ambassador of our service culture. We are looking forward to welcoming you back to let you continue your lovely experience in your castilian "timeless home"...
Kindest Regards,

Alfonso Ruiz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 21, 2018 via mobile

Historical and magnificent gothic building from the XVl and XVII century which has been the habitation of Jésuites, a medical school for surgery, under control of French mercenaries and was more recently acquired in 1977 by NH Hotel Group.

The hotel is perfectly situated closed to a central parking and the cathedral of Burgos, an edifice protected by UNESCO. The room are elegantly furnished with a medieval modern touch. The bed are very comfortable and free WiFi and water is provided in each room.

The breakfast was delightful with egg station, a variety of local meet and Ibérique jamon, cheese, croissants and corn flakes for the kiddos. One of the best breakfast I had in Spain. Service is really friendly and dedicated.

The food at their restaurant was also excellent. So overall a great value and great experience at NH Palacio Burgos!

Stayed: July 2018
Thank Patrick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this reviewResponded August 22, 2018

Dear Patrick D,
Thank you very much for your review about the NH Collection Madrid Palacio de Burgos!
It’s great to know you had an incredible experience with us and that everything was perfect! We understand that every guest is unique and equally important and I am very happy to see that you were able to experience this uniqueness during your stay. We're passionate about delivering exceptional guest experiences.
I hope to see you back again in our hotel soon for more experiences like this.
Kind Regards,

Alfonso Ruiz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 20, 2018

We stayed at this hotel during our recent visit to Burgos. The location of this hotel, which was previously a palace then a school and a number of other things throughout its history, is incredible. It is directly across the road from a beautiful and relaxing river walk. It is only a few steps from the beautiful bridge that crosses the river to the old town area. It is walking distance from the Cathedral, Museum of Human Evolution, shops, markets etc.

The staff were incredible and nothing was too much trouble. We interacted mostly with the dining room staff since breakfast was included in our stay. They freshly prepared cooked meals and ensured that everything on display was attractive. We had some of the most delicious meals in this dining room! We had local delicacies as well as perennial favourites, and all absolutely delicious.

The room was generously proportioned and beautifully appointed. It had all the amenities that you could want, including coffee and tea making, free wifi, big screen tv etc.The room was on the back side of the building and was very quiet. We loved it.

The building itself was beautifully decorated in the medieval theme to reflect its origins. There was a lot of unadorned stone walls,, medieval furnishings sitting elegantly alongside modern furnishings. A Hertz agency was right next door, which was good for us.

This is definitely the place to stay to be walking distance to all the principal attractions and to stay in regal luxury.

Room Tip: Get bed and breakfast!
  • Stayed: July 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank FredSG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this reviewResponded August 20, 2018

Dear FredSG,

Thank you so much for your positive feedback about your recent stay at our NH Collection Palacio de Burgos.

We are glad to learn how much you enjoyed your experience at our hotel Appreciating the suggestive and historical location of the property.

Thank you for being such a perfect ambassador of our service culture. We are looking forward to welcoming you back to let you continue your lovely experience in your castilian "timeless home"...

Kindest Regards,

Alfonso Ruiz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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