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All reviews the river great location old town small car good size underground parking smart hotel short stroll visiting burgos corner room central location centre of town tapas breakfast buffet public areas bed was comfortable beautiful hotel
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9 - 14 of 833 reviews
Reviewed July 8, 2018

Mary at check in goes above and beyond. the breakfast is a bit expensive and not very abundant. Recommend that you have coffee machines at the room and more electric plugs. The parking is very small for big vans, should have a contract with other parkings around the area

  • Stayed: July 2018, travelled with family
    • Value
    • Cleanliness
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Thank Chelo1309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 28, 2018

We have stayed in this hotel on many occasions, and thought it fitting that we should stay on our Camino. Very nice hotel, good breakfast. We would suggest for the best deals, which vary from discounts to free breakfast, that you book on the hotels own website, also, as we found last month, that if the price is reduced, simply ring them to cancel, then rebook. Ask for a room overlooking the river, the higher, the better. Very quiet rooms and comfortable beds.

Room Tip: River view and high floor.
  • Stayed: May 2018, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank moandjon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 26, 2018

I thought the hotel was lovely to stay in. The hotel staff were very nice and helpful. The room we had was clean and the bed was comfortable. I thought the layout of the hotel was good especially with the way the floors were arranged around the central space. The hotel was very well placed for the Old Town, the river and the cathedral. The parking was ideal but needed careful driving as the route underneath the hotel was narrow (probably my nerves)

  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Nick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 25, 2018

Wish I could give this hotel 5 stars because it is by far the best location in terms to access to the old town. Interior of hotel and room were very modern and well designed. Major problem was the air conditioning. We arrived, dropped off our bags, turned on the ac (was very warm outside), and headed out to see this beautiful city.
Upon our return our room was even warmer than before we had left. After calling downstairs we were informed that the rooms central unit either runs as a heater or as an ac. It does not have the ability to do both, and that the hotel itself has to switch the system over.

We were quite surprised considering how modern the interior of the hotel was.
The staff was very nice but only offered a fan and/or to leave the balcony opened for fresh air. Our room and Balcony faced the main street walkway so privacy was an issue. Nevertheless we did just that but sleeping was a bit difficult due to the noise. They did say that they would be switching over to ac within 24 hours.

Although we loved the city, and the location, we decided to check out the following day and continue on our journey. We have encountered this problem in other travels but it has been in the country side with very pleasant temperatures. Never expected this in a city with this category of hotel.

If this is not an issue for you the hotel cannot be in a better location!

Room Tip: Check for a/c if you are traveling in late May or June.
Stayed: June 2018, travelled as a couple
Thank GMLJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 19, 2018

You cant get a better location in Burgos (right next to the cathedral and in front of the river) in an old, stylish building recently refurbished.
The personnel is agreeable and helpful. the rooms are a good size with the right sort of furniture.
But the hotel needs some improvement f.i. we were there mid-june and the A/C was still turned off (the days were already warm).
The breakfast is not up to the level of Spanish breakfast

  • Stayed: June 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank alfons c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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