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All reviews the river great location old town small car good size underground parking very nice hotel short stroll visiting burgos central location centre of town tapas breakfast buffet public areas walking distance bed was comfortable wi fi
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Reviewed August 18, 2018

Would have been rated higher if buffet breakfast wasn't so expensive! - Decent hotel very well placed, rooms comfy. Garage parking was essential for us and is under the hotel and much easier than you first think.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank HappyWanderers98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
María C, General Manager at AC Hotel Burgos, responded to this reviewResponded September 27, 2018

Dear guest,

Thank you for taking the time to share your recent experience at the AC Hotel Burgos.

We appreciate very much your positive comments about our rooms and location, I hope this can helps other guest to chose our property.

We greatly look forward to welcoming you back soon!




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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 14, 2018 via mobile

Ideally located in a quiet but central area,this modern hotel is really very nice and modern,Staff is really impressive and efficient.Rooms are large and modern.
Breakfast is perfect.Highly recommended!!

Date of stay: August 2018
Trip type: Travelled with family
Thank Marcogig61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 24, 2018

Let's just say that the location is terrific. After that it is downhill. This might seem not important to all visitors but it was not good for us in a hotel of this supposed quality.
Bathroom: toilet paper way too far away from the toilet itself. Did the designer not see what it was like?; square sink looks pretty but doesn't drain even without the stopper; hardly any hooks for towels so no choice but to put on floor - they would never have dried for the next day and close up mirror too high for an average height person - could not use for shaving or makeup.
Bedroom: not enough light and not enough plugs for charging (we each had a phone and a razor and a camera and a noise blocker and it was hard); beds are on wheels that make noise when you shift; chair at desk NOT on wheels and was too heavy for us to move and we had to slide in; AC makes noise all the time and a child's birthday or communion party was ongoing to 11:30 at night (glad those kids didn't need sleep but after a long day sightseeing - we needed to couldn't and when we called the desk and they said "any minute now they will leave: NOT)
Breakfast: Chintzy.
No one in charge during the evening or so we were told. Maria is the manager and she was there in the morning but what could she do for us the night before.
Not really worth the money for all this aggravation. Sorry but it's the truth.

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Travelmaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
María C, General Manager at AC Hotel Burgos, responded to this reviewResponded September 27, 2018

Dear guest,

Thank you for taking the time to write your opinion about our Hotel.

I am very sorry to read about your experience, you can be sure that the hotel will use your comments to improve future services.

We hope to have an opportunity to better your experience with us whenever your travels bring you back to Burgos.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 8, 2018

Mary at check in goes above and beyond. the breakfast is a bit expensive and not very abundant. Recommend that you have coffee machines at the room and more electric plugs. The parking is very small for big vans, should have a contract with other parkings around the area

Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank Chelo1309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 28, 2018

We have stayed in this hotel on many occasions, and thought it fitting that we should stay on our Camino. Very nice hotel, good breakfast. We would suggest for the best deals, which vary from discounts to free breakfast, that you book on the hotels own website, also, as we found last month, that if the price is reduced, simply ring them to cancel, then rebook. Ask for a room overlooking the river, the higher, the better. Very quiet rooms and comfortable beds.

Room tip: River view and high floor.
Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank moandjon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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