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Reviewed January 13, 2018

Loved the loft living room with its unique decor - pleasantly surprised with an upgrade. :) Great location with excellent service. Good selection for breakfast. Room was a little noisy from road traffic at night but otherwise very comfortable. Would have loved to stay longer. Highly recommend Hotel Claris.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Julie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, General Manager at Hotel Claris, responded to this reviewResponded January 15, 2018

Dear Levian, Thank you for taking time to share such an excellent review and your valuable feedback.
We are very pleased to know that you had a wonderful stay at Claris Hotel, Barcelona. Thank you so much for all your compliments. It is indeed humbling to know that we were able to create such an impression on you. We are happy that you enjoyed the upgrade! We take pride in our service and breakfast and always thrive to give the best experience to our every guest. Thank you for recommending us too! We are sorry for the inconvenience due to the noise on the street. If the noise is unbearable and also if you are a light sleeper, you can always inform our team at the reception. If the rooms are facing the inner court or patio, they are very quiet and calm, having said that we always try to accommodate the request of our guest by moving to a different room.
We hope to welcome you back for another memorable stay. All the best!
Remei Gómez, General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 10, 2018 via mobile

Loved our room with a loft living room and beautiful furnishings!!!! We went up to the roof top bar every night to watch the sunset, eat olives, and drink wine. The bed was extremely comfortable with tons of pillows! One of the nicest hotels I've stayed in. Perfect for our honeymoon ❤.

Stayed: April 2017, travelled as a couple
Thank ckelly421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, General Manager at Hotel Claris, responded to this reviewResponded January 11, 2018

Dear Kelly, A big thank you for this adorable feedback about your visit to Claris hotel in Barcelona.
We are thrilled you found our hotel convenient for your honeymoon. The Claris hotel displays specially designed interiors which is a perfect combination of luxury and comfort. It delight us to know that you fell under the charm of this stylish building. We are happy you were fully satisfied with your room with its quality bedding. With its serene ambience, our rooftop bar is a captivating spot, convenient to chill-out with beverages like our delicious local gin while enjoying the sunset and the breathtaking view of the city. We are pleased you liked those special moments.
We look forward to welcoming you again. Kindest regards,
Remei Gómez, General manager

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Reviewed January 10, 2018

We spent three nights at this hotel in Barcelona. It was a great choice. The staff members were all very nice. We were greeted with a smile and hola every time we returned. The staff spoke English well. Could not pick a better location. We enjoyed the unique decor and atmosphere of the hotel. An unexpected plus was that they provided a smart phone for our use during the stay. The phone allowed us to use basic features like maps, calling locally, and serving as a mobile hot spot.

  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank GloryConway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, General Manager at Hotel Claris, responded to this reviewResponded January 11, 2018

Dear Glory, Thank you so much for an amazing review. We appreciate it.
We are so pleased to know that you had a wonderful stay at Claris Hotel, Barcelona. As you have mentioned, we are indeed located perfectly close to the most amazing places such as Passeig de Gràcia Renfe station, Avenida Diagonal, the legendary Plaza Catalunya and of course, La Ramblas, where you can try some of the most delicious food. We understand that international calling facility is either expensive or not available to some. Hence, we added that unique feature as we want to ensure that our guest can stay in touch with their family and friends along with using the smartphone for the information about the city. We also take pride in our service, ambiance and specially designed interiors which is a perfect combination of luxury and comfort. We always thrive to give the best experience to our guest and your satisfaction and comfort is always our priority.
We are looking forward to welcoming you again for another memorable stay. All the best.
Remei Gómez, General manager

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Reviewed January 3, 2018

My partner and I booked the tasting menu for Christmas day. I really wish we hadn't.

We arrived early and were greeted by a charming young man at the door who showed us upstairs. Upon arrival, the restaurant was empty. We decided to sit outside and have a drink before our meal.

Upon being seated it was clear the staff were disillusioned and not really interested. It was just us and one other couple, and the restaurant had no atmosphere whatsoever.

Each course came, and from my experience of tasting menus, we expected a description of each course. Instead the food was just put in front of us. The accompanying wine also arrived with no explanation.

The food was nothing special, and again the staff seemed happier chatting away and not engaging with customers.

At 200 euros, I felt cheated and upset.

What a shame.

Stayed: December 2017, travelled as a couple
Thank seanmlow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, General Manager at Hotel Claris, responded to this reviewResponded January 8, 2018

Dear Guest,

Thank you so much for sharing your valuable feedback.

Your feedback helps us to constantly improve our service standards. We are very sorry to know that your recent stay at our hotel was not a very satisfactory due the experience in the restaurant.

We would like to assure that we take such feedback very seriously. We have passed the information to the relevant departments and have also given strict instructions to avoid such behavior. We assure you, our team is well-trained and dedicated.

They put your safety and comfort first. This is indeed a very rare case. We truly apologize for the inconvenience. We are hoping that you will give us another chance to prove our commitment.

We hope to welcome you in the future.

All the best.
Remei Gómez, General manager

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Reviewed January 2, 2018 via mobile

What a wonderful hotel! We stayed here for 4 nights at the beginning of our winter holiday in Spain. The hotel is located in an area with so many shops and restaurants within walking distance. We never needed a car or even the metro. We literally walked everywhere we visited in Barcelona from the hotel. The rooms are very clean and comfortable. We had 2 rooms right next to each other for myself and my husband and my 2 teenage children. Each room was spacious, with comfortable beds and a beautiful bathroom. The only improvement I recommend is better pillows - the pillows were lumpy stuffed cotton — I would’ve expected a luxurious down at this price point. Another highlight of the hotel is the breakfast which was included in our package. The breakfast was absolutely delicious!!!! There was something for all of us!! For example... egg white omelette to order, fresh fruits and vegetables, cereals, dried fruits, pastries galore and freshly brewed coffee and teas. The gentleman in charge of the breakfast room was one of the best hotel employees we’ve ever met - he was kind, helpful and a delight! A big shout out to him!! We thoroughly enjoyed our stay at the Claris and would love to come back next time we’re in Barcelona.

Stayed: December 2017, travelled with family
Thank HLain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, General Manager at Hotel Claris, responded to this reviewResponded January 6, 2018

Dear Guest,

Thank you for taking time to share such a positive review.

We are so pleased to know that your recent stay with your family at Claris Hotel, has been wonderful.

As you have mentioned we are perfectly located in the heart of Barcelona, near well-known tourist spots like Passeig de Gracia, Plaza Catalunya and so much more. Thank you for all your compliments.

We are glad that the room and all the amenities were to your satisfaction. We take pride in our service, ambiance and specially designed interiors which is a perfect combination of luxury and comfort.

It's very nice to know that you enjoyed the breakfast too. Our chefs make a variety of breakfast that includes both buffet and à-la-carte.
We have thick and synthetic pillows, during the turndown service a 'pillow menu' in left, you can choose between different types of pillows (gel, feather, mixed).
Our team trains hard and work diligently to give the best experience to our every guest.

Our entire team will be happy to know that they were able to meet your expectations.
We hope to welcome you back for another memorable stay.

All the best and Happy New Year!
Remei Gómez, General manager

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