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“amazing”
Review of El Palace Hotel

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El Palace Hotel
Ranked #8 of 514 Hotels in Barcelona
Certificate of Excellence
surrey uk
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“amazing”
Reviewed 7 March 2012

Fab hotel, great location. Defiantly has the wow factor as soon as you walk through the door. Service impeccable. Breakfast is served in a heated garden room and is the best buffet breakfast I have ever had. It was my first romantic weekend away with my new boyfriend and it was a dream. Highly recommend it. Shopping in Barca is great to and just outside your door. Head to the markets for the most amazing colours and vibrancy. Enjoy x

  • Stayed November 2011, travelled as a couple
    • Value
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Helpful?
1 Thank abbyjabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (225)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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  • Japanese first
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English first
Edinburgh
Level Contributor
118 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 4 March 2012

This is an excellent hotel where everything is 'just so'. The staff are attentive without being obtrusive, the hotel is very comfortable and spacious with beautiful decor, and an air of efficient calm pervades. We ate in the Caelis Restaurant one night (reviewed separately) and only took breakfast - which was an extensive and delicious buffet. You can stay in this hotel with confidence.

  • Stayed February 2012, travelled as a couple
    • Value
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Helpful?
Thank TheHistoryProfessor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 March 2012

The hotel is perfectly located for sightseeing. This beautiful old hotel is very focused on good service and there was always a member of staff to cater for every reqirement. The breakfast was 30 euros but all visitors receive a 50 euros voucher for the restaurants so we used it on breakfast and we were not disappointed. The food and garden room setting were a highlight of our stay. The classic room was large and totally adequate. If you prefer to use the bath please note it is small.

  • Stayed March 2012
    • Value
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    • Rooms
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    • Service
Helpful?
1 Thank geoffthomas51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 March 2012

I stayed the night of 29th of feb at el palace barcelona, this hotel is one of the ritz building this genius has created ! Now it has been revamp with full new deco and works
My room 407 was great ! The deco is very tradi but comfort and fully equiped! The extra the bathroom, former roman bath that make you feel like cesar !!! The l occitane products were great and finally one hotel which offers real quality products !!!! And hand crean toooo !!!
The bfst lounge is in a patio so you can enjoy the morning freshness surrounding by trees buffet is awesome, staff is always keen to help ! I higly rec this place !!! Weel done to the hotel !!!

  • Stayed February 2012
    • Value
    • Location
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    • Service
Helpful?
Thank Snoopy2011_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rio de Janeiro
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 March 2012

In my arrival the doormen were very attentive, helping with the luggage and took great pains to open the door before I entered. The lobby is so beautiful, a classical palace with beautiful pillars and a mix of light and dark hues.
Once in reception, too many people to check-in. The first impression is that that’s an understaffing hotel. A negative feature that is just annoying - 15 minutes to check in.

Location - It´s close to the city center, and a metro station is nearby. 10 minutes away from Las Rambla.

Rooms - The management really should close some of them and use for storage or stock rooms. I was on the second floor and had to change it just minutes after I arrived. In the fifth floor I didn’t notice anything. If you keep your noisy room for all the days, your value of this hotel will be 1/5, instead the 4/5 it can achieve.

Staff – so friendly and pleasure in general, but some of them need training in the luxury service, like the man who took my bags up and receiving no tip (not deserved) slammed the door and frowning when he saw me in the lobby. So rude.

Restaurants – one Michelin star Caellis is brilliant. Don't lose the opportunity to taste this delicious restaurant. The second restaurant is simply part of an open living room, not very suggestive. Not feel like going.
Breakfast is served in a lovely setting, the food offered is ok but not worth the money.

Gym – Really poor. One of the the worst areas in the hotel. 3 machines and one of them out of service.

It could be a great hotel if taking care of some points but meanwhile that’s a correct, nice and comfortable hotel far from the top notch rate.

  • Stayed February 2012, travelled solo
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Helpful?
Thank Amashir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uncasville, Connecticut
1 review
Reviewed 27 February 2012

Great Hotel, very good customer service
The Hotel is in Great location 5 Min to Plaça de Catalunya

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank ami g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 February 2012

My daughter and I just stayed at the Palace for 3 nights. It was absolutely lovely and I cannot say enough about the excellent level of service we received at the hotel. All of the staff - especially the concierges went out of their way to be helpful and welcoming. The room was spotless with a very comfortable bed, great bath products, fantastic shower, etc. Even though I typically prefer more modern decor, it was fun to be in an 'old world' setting. The location is great - just a few blocks from Plaza Catalunya and the Passeig de Gracia. It was nice to be a bit out of the fray but still very close. I would stay at the Palace again and highly recommend this lovely hotel.

Room Tip: The hotel upgraded us to a junior suite - lovely, large, very quiet.
See more room tips
  • Stayed February 2012, travelled with family
    • Value
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Helpful?
1 Thank Catherine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about El Palace Hotel

Property: El Palace Hotel
Address: Gran Via de les Corts Catalanes, 668, 08010 Barcelona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 514 Hotels in Barcelona
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — El Palace Hotel 5*
Number of rooms: 125
Official Description (provided by the hotel):
El Palace Hotel has been totally refurbished and reopened late 2009. The works have preserved the classic spirit that has always characterised this property, distinguished as a symbol of Barcelona’s hotel tradition. Set in the heart of the city centre, close to Las Ramblas and in the most prestigious shopping area, it is surrounded by boulevards, theatres and main banks. It has an excellent transport connections and it is just 20 min from el Prat Airport.After the restoration, the Hotel will have 125 rooms, 42 of which will be suites and junior suites, all equipped with last-generation technology. A new room design, a soft interior re-decoration of public areas and lounges and the realignment and optimisation of the architectural infrastructure will enhance the beauty and majesty of our Hotel like in the 20’s. ... more   less 
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