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El Palace Hotel
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Reviews (1,862)
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Reviewed 4 March 2012

This is an excellent hotel where everything is 'just so'. The staff are attentive without being obtrusive, the hotel is very comfortable and spacious with beautiful decor, and an air of efficient calm pervades. We ate in the Caelis Restaurant one night (reviewed separately) and only took breakfast - which was an extensive and delicious buffet. You can stay in this hotel with confidence.

  • Stayed: February 2012, travelled as a couple
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Thank TheHistoryProfessor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2012

The hotel is perfectly located for sightseeing. This beautiful old hotel is very focused on good service and there was always a member of staff to cater for every reqirement. The breakfast was 30 euros but all visitors receive a 50 euros voucher for the restaurants so we used it on breakfast and we were not disappointed. The food and garden room setting were a highlight of our stay. The classic room was large and totally adequate. If you prefer to use the bath please note it is small.

  • Stayed: March 2012
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1  Thank geoffthomas51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2012

I stayed the night of 29th of feb at el palace barcelona, this hotel is one of the ritz building this genius has created ! Now it has been revamp with full new deco and works
My room 407 was great ! The deco is very tradi but comfort and fully equiped! The extra the bathroom, former roman bath that make you feel like cesar !!! The l occitane products were great and finally one hotel which offers real quality products !!!! And hand crean toooo !!!
The bfst lounge is in a patio so you can enjoy the morning freshness surrounding by trees buffet is awesome, staff is always keen to help ! I higly rec this place !!! Weel done to the hotel !!!

  • Stayed: February 2012
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Thank Snoopy2011_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2012

In my arrival the doormen were very attentive, helping with the luggage and took great pains to open the door before I entered. The lobby is so beautiful, a classical palace with beautiful pillars and a mix of light and dark hues.
Once in reception, too many people to check-in. The first impression is that that’s an understaffing hotel. A negative feature that is just annoying - 15 minutes to check in.

Location - It´s close to the city center, and a metro station is nearby. 10 minutes away from Las Rambla.

Rooms - The management really should close some of them and use for storage or stock rooms. I was on the second floor and had to change it just minutes after I arrived. In the fifth floor I didn’t notice anything. If you keep your noisy room for all the days, your value of this hotel will be 1/5, instead the 4/5 it can achieve.

Staff – so friendly and pleasure in general, but some of them need training in the luxury service, like the man who took my bags up and receiving no tip (not deserved) slammed the door and frowning when he saw me in the lobby. So rude.

Restaurants – one Michelin star Caellis is brilliant. Don't lose the opportunity to taste this delicious restaurant. The second restaurant is simply part of an open living room, not very suggestive. Not feel like going.
Breakfast is served in a lovely setting, the food offered is ok but not worth the money.

Gym – Really poor. One of the the worst areas in the hotel. 3 machines and one of them out of service.

It could be a great hotel if taking care of some points but meanwhile that’s a correct, nice and comfortable hotel far from the top notch rate.

  • Stayed: February 2012, travelled solo
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Thank Amashir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2012

Great Hotel, very good customer service
The Hotel is in Great location 5 Min to Plaça de Catalunya

  • Stayed: February 2012, travelled as a couple
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Thank ami g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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