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whereIwannaB
Cobourg, Canada
Another beautiful stay at Catalonia
5.0 of 5 bubblesReviewed Sep 23, 2019via mobile
This hotel is perfectly located. It has every amenity and the staff, service and cleanliness were outstanding. We had a gorgeous balcony on the 9th floor and enjoyed the pool, bar service and the breakfast was delicious. I would definitely stay here again and highly recommend this hotel. We stayed for 3 nights after a cruise and when we arrived early at the hotel the lady who checked us in got our room ready ASAP and we really appreciated that. We have stayed at Catalonia in Riviera Maya and also loved that resort. I think I need to get on the Catalonia rewards program because I will definitely look for these hotels when traveling. We look forward to our next stay at a Catalonia! Taller de Tapas has the best croquettes.
Date of stay: September 2019
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All reviews clot metro station sagrada familia rooftop pool nice hotel pleasant stay triple room small pool public transport min walk city break around the corner spa bakery euros neighborhood supermarket cafes
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Reviewed September 23, 2019 via mobile

We stayed here for 3 nights for leisure. The location was fine for us as we would take the metro to different parts in the city.
We were disappointed with the room. It was very small and apparently it was a smoking room? As a non-smoker this is very uncomfortable as the smell will stay in the room for a long time. The decor is very old and it could use a upgrade. Beds are hard but fine however an extra foam layer on top of mattress would be better. NOTE: The rooms are very noisy. At night we would wake up around 3 times from people who come home after a night out. Also in the early morning when housekeeping starts cleaning and other guests check out early. The doors are slamming so hard that you will wake up! I would recommend to the management to really look into this as a quiet room is a must when staying at a hotel. Staff is friendly and especially at the spa. A young gentleman (porter), was very attentive when the machine to buy water did not work. He delivers genuine service. The spa is available at an additional cost of €10 per person for 2 hours. When you look at the hotel photos, you might think it is part of the hotel. Above the Jacuzzi pool it could use some maintenance as well as in the Hannam it could use a good clean. The pool at the roof is nice but also it looks larger on photos. Note that there are no towels at the pool, I did see people with towels but not sure where they got it from.
Finally, the breakfast is worth the €14. Lots of variety including fresh orange juice and a omelette made to order.

Date of stay: September 2019
Trip type: Travelled as a couple
Thank lisetre
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HC_Atenas, Gerente at Catalonia Atenas, responded to this reviewResponded September 25, 2019

Dear guest,
I would like to thank you for your comments as they help us to be aware of our areas of improvement and to give better quality service to our future guests.
We deeply regret the mishaps you might have during your stay. Our main objective is the comfort and rest of our guests.
We apologize for the inconvenience with the noise.
If you give us a second chance we could show you that the satisfaction of our guests is our highest priority.
Best regards,
Dolores Hurtado
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 23, 2019

Had a lovely time in Barcelona and had an amazing stay. The personnel at the hotel helped me with maps and guidance on using the buses and metro. They even gave me tips on doing solo tours amongst other things.

Date of stay: September 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank geneyZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HC_Atenas, Gerente at Catalonia Atenas, responded to this reviewResponded September 25, 2019

Dear Customer,
Greetings from Catalonia Atenas Barcelona!!!
It was such a pleasure having you stay with us during your holiday visit to Barcelona and we sincerely appreciate you taking the time to share your Catalonia Atenas experience on TripAdvisor.
We are always appreciative of the valuable feedback we receive from our guests, the comments affirm our commitment in providing exceptional service while the challenging ones remind us to strive harder and to continue improving on areas that we fall short on.
I am totally agree with you, Carmen is a examplary worked,
Once again, thank you for the kind words. We hope we may have the pleasure of welcoming you back again in a not too distant future.
Dolores Hurtado
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 16, 2019

Great hotel and location, spotlessly clean and good facilities

Carmen, at reception, was amazing and so helpful. she made check in and out in seconds and couldnt do enough to give you what you wanted!

Date of stay: September 2019
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Adam S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ALEHUR, Gerente at Catalonia Atenas, responded to this reviewResponded September 17, 2019

Dear Adam,
Greetings from Catalonia Atenas Barcelona!!!
It was such a pleasure having you stay with us during your holiday visit to Barcelona and we sincerely appreciate you taking the time to share your Catalonia Atenas experience on TripAdvisor.
We are always appreciative of the valuable feedback we receive from our guests, the comments affirm our commitment in providing exceptional service while the challenging ones remind us to strive harder and to continue improving on areas that we fall short on.
I am totally agree with you, Carmen is a examplary worked,
Once again, thank you for the kind words. We hope we may have the pleasure of welcoming you back again in a not too distant future.
Dolores Hurtado
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 9, 2019

We stayed for three nights at this hotel and had a very pleasant stay. The location was superb and there was great transport links to the whole city. The neighbourhood was nice and there were good places to eat and drink close by. The staff at this hotel were extremely helpful and friendly and offered some great advice for the city. The hotel itself was lovely, very clean and spacious. Our room was good however a bit too noisy from the glass lift which interrupted sleep. The rooms were very clean and housekeeping was great. Reception was amazing with the staff giving great tips and the printer was a lovely touch. The gym and spa were also excellent and clean. The pool was small and to get a seat you needed to arrive early but there was plenty of space to sit on the lower level decks to enjoy the sun. Overall a lovely stay and would definitely visit again. Thank you!

Date of stay: August 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank N55rel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HC_Atenas, Gerente at Catalonia Atenas, responded to this reviewResponded September 10, 2019

Dear Costumer,
Greetings from Catalonia Atenas Barcelona!!!
It was such a pleasure having you stay with us during your holiday visit to Barcelona and we sincerely appreciate you taking the time to share your Catalonia Atenas experience on TripAdvisor.
We are always appreciative of the valuable feedback we receive from our guests, the comments affirm our commitment in providing exceptional service while the challenging ones remind us to strive harder and to continue improving on areas that we fall short on.
Once again, thank you for the kind words. We hope we may have the pleasure of welcoming you back again in a not too distant future.
Dolores Hurtado
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 4, 2019

Good hotel for a weekend trip. Staff was friendly and welcoming and helpful when I asked about sightseeing. The room was clean but only received bottled water once. Nice little gym. Rooftop pool was nice just a bit small and usually taken over by party people. Easy access to the metro and nice neighborhood. Good breakfast although a little overpriced. Would recommend to others for a weekend visit. Thanks!

Date of stay: August 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Stay38308967106
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HC_Atenas, Gerente at Catalonia Atenas, responded to this reviewResponded September 5, 2019

Dear Costumer,
Greetings from Catalonia Atenas Barcelona!!!
It was such a pleasure having you stay with us during your holiday visit to Barcelona and we sincerely appreciate you taking the time to share your Catalonia Atenas experience on TripAdvisor.
We are always appreciative of the valuable feedback we receive from our guests, the comments affirm our commitment in providing exceptional service while the challenging ones remind us to strive harder and to continue improving on areas that we fall short on.
Once again, thank you for the kind words. We hope we may have the pleasure of welcoming you back again in a not too distant future.
Dolores Hurtado
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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