Arrived at hotel from airport. Convenient location for our onward travel. Only used the bar. Very comfortable and accommodating. No problem for a taxi being right next to the station. Will return when the occasion allows.More
- Free Wifi
Arrived at hotel from airport. Convenient location for our onward travel. Only used the bar. Very comfortable and accommodating. No problem for a taxi being right next to the station. Will return when the occasion allows.MoreShow less
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Sants hotel and are delighted to read that we were able to match your holiday expectations and we hope to see you back soon.
I loved the whole idea of having the training session in the hotel which made it easier to follow up and i also thought that everything went well to the maxium level in which i do appreciate alot well done
I had the pleasure of staying here for two days and absolutely loved it. The staff in the restaurant were amazing. They were friendly and fun. They catered to our every need. The hotel’s space theme looks like Star Wars. Wonderful staff all around.
I was here for business. Didn't like the space theme. Location is the worst. Overall a very average affair. Made transit to the city very difficult. Only saving grace was the breakfast spread. Service is average.
The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review. We are sorry to hear that you were not satisfied with few aspects of your stay, like the design of the hotel and the location. Even though we are not located dowtown of Barcelona, the location of our hotel is very central and with easy access to any part of the city. We are located above the train and metro stations. There is a direct train that takes you directly to Plaza Cataluña in about 5 minutes. Nearby is the bus station along with hop on hop off bus stop and taxi stop.
Regarding the design of the hotel, even though we have many positive comments, we understand that it may not be to everyone´s liking.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to serve you better in the future.
Stunning room and very clean. Great view from the top and staff were very friendly. Brilliant variety at breakfast and lunch. Would recommend this hotel to anyone wanting to stay in Barcelona. The convenience of it being above the train station makes for good links and travel.
Average hotel, confortable rooms, and very cordial staff.The hotel is located very conveniently above the Sants train station, which is great if you are arriving or leaving by train. It also has the Metro stop downstairs. Very close to Plaza de España and Montjuic. There are plenty of places to eat, and a stop of the Bus Turístico for your Hop on Hop off experience.
In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We are glad to see that, even though you rate our hotel as "average", we were able to match your expectations in all aspects.
We are eager to exceed your expectations net time round if you gave us that chance.