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“Good food horrible service ”
Review of El Mascaron

El Mascaron
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Ranked #138 of 422 Restaurants in Sitges
Price range: US$23 - US$47
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed June 5, 2017 via mobile

Second time in a row that I had to wait around 90 minutes to get a paella. We order a paella for 3 while 2 other friends were coming. The fish they order came one one hour before our paella and during the waiting period no waiter told us anything. Nobody informed us it could take that long as we would have ordered something else instead. When I complained to a woman who seems "in charge" she just argued with me instead of apologizing for the unacceptable delay. They neither compensated us with the coffees or a drink. I like the food but I won't come back.

Thank Jordi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 242 reviews

Reviewed May 15, 2017

Food was excellent, had 4 different starter dishes, chipirones with beans, mussels, iberian ham, octopus galician style, finished with a good Albariño wine 8 patas. Good ambience within the restaurant, staff friendly.

    • Value
    • Service
    • Food
Thank 735PLR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 23, 2017

This is a superior restaurant. We were there on a family holiday, and everyone had something special. You would expect the fish and seafood to be fresh, and it was, but it was also perfectly presented and absolutely delicious. The seafood paella is fabulous.

Thank kmn727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 16, 2017 via mobile

Excellent for seafood. Pure flavours. Very good wine list. Alert and quick service. Very friendly, we were there to celebrate my friends dad who turned 70.

Thank Ida A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 12, 2017 via mobile

We loved this place. We all had three courses. The staff were very friendly and happy to help. The seafood was excellent.

Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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