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Reviews (224)
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All reviewsgreat conveniencenice standardcentral locationold towngreat hotelexcellent roomplace to stayexcellent locationair confew minutes walkthe ground floorthe hotel staffcomfortable bedbreakfast buffetedgespainonsite
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11 - 16 of 224 reviews
Reviewed January 7, 2018

What a disappointment! Certainly not a boutique hotel, rather an ordinary not well preserved, boring hotel. The staff didn't speak good english but that wouldn't be a problem if they would be kind, but that did not really happen. We stayed in the ground floor which is not a good choice. The breakfast was the worst, very poor quality of food, and i am sorry to say but the waitor had the flu and kept sneezing in the breakfats plates, what a disaster! The location was great though, just outside the medieval part of the town.

Room Tip: not rooms in the ground floor. they have a yard that has a tall wall as a view.
  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Service
2  Thank stegramma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 19, 2017

That hotel is amazing. Central located only a block away from the bus stop to the airport and 10' by foot from the cathedral. The room was great well spacious and well deisigned.the bathroom was perfect. the room had also balcony to sit and relax. The young lady at the reception was awesome kudos to her :)
I highly recommend it.

  • Stayed: December 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank mambaAthens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 2, 2017

Pros :
we found bed bugs in the bed we had slept in. we reported it and they reportedly got outside assistance with it immediately. it was room 203 on 14 November

Cons :
good breakfast buffet
friendly staff
comped one night when we found bed bugs were in the bed we had slept in

  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank ExphilipX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 25, 2017

A nice quiet hotel in the middle of Santiago. Windows to the street are soundproofed. Friendly staff. Breakfast a little below average standard for Spanish hotels of this class. We would definitely choose again when we travel Santiago next time.

  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Jens A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 4, 2017 via mobile

Nice, quiet rooms with spacious bathrooms. Shower over step in bath, and quite a high step in. Has a lift to high floors but hotel is only three floors. Very comfortable bed.
Care with top floor rooms due to sloping roof on one side.
Check in staff efficient but not overly friendly. This hotel is just outside the entry to the old town. And convenient to shopping district. Breakfast area can get very crowded, with limited space.

Stayed: September 2017, travelled with friends
Thank greatscott24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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