The good: nice staff, great location, pretty exterior, nice. modern decor, free wifi, free computer with ethernet in room. Metro station is right there, easy connection from the airport. Take metro at airport to Ministerios, transfer then to 10 and get off at second stop (Alonso Martinez) which is where hotel is at. Great place to eat/drink is Gran Cafe Santander, kitty corner from the hotel, another great old fashioned Madrid bar is El Barrio which is one block away. Ask for interior room and it is very quiet. Must ask for nonsmoking room if you want one.
The bad: the bathroom smelled really bad, like sewage. Told the maid and she sprayed aerosol which did not help. Told front desk and they said they would take care of it but did not. Had to keep bathroom door closed, it was really awful, too bad for a new, supposedly 4 star hotel. Maybe not all rooms are like this but ours (419) was. The bed was extremely hard. With all the hotels in Madrid (we go to Madrid every 2 years or so to visit family) I would NOT stay here again.More
- Free Wifi