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“Good hotel near the airport”

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Crowne Plaza Madrid Airport
Ranked #188 of 442 Hotels in Madrid
Reviewed 13 July 2017

Great and friendly hotel near the airport. Good restaurants near by and not far from the city center. Good size, clean and modern rooms. Minibar. Great breakfast with a delicious coffee. Good for families with children's or just for business.

Room Tip: Great hotel near the airport and not far from the city center.
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  • Stayed: August 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank FranciscoJQ76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this reviewResponded 18 July 2017

Dear FranciscoJQ76,

We would like to thank you for taking the time to review Crowne Plaza Madrid Airport and providing feedback concerning your stay.

We look forward to the opportunity to welcome you back

Yours sincerely
Ana Calvin
General Manager
Hotel Crowne Plaza Madrid Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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51 - 57 of 999 reviews

Reviewed 8 July 2017 via mobile

We stayed here on our way to Portugal so it was an overnight stay before our next flight the next day. Location is good, nice and quiet, friendly staff, great breakfast. There is a shuttle bus to and from the airport but a good idea to book ahead as it is a pretty busy place. Overall a great stay.

Stayed: July 2017, travelled as a couple
1  Thank Mike_n_Ren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this reviewResponded 12 July 2017

Dear Mike_n_Ren,

We would like to thank you for taking the time to review Crowne Plaza Madrid Airport and providing feedback concerning your stay.

We look forward to the opportunity to welcome you back

Yours sincerely
Ana Calvín
General Manager
Hotel Crowne Plaza Madrid Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2017

I stayed in a room for one evening, before catching my flight home. I had a spacious room with a king sized bed with a desk, small seating area, a mini fridge and an ensuite bathroom. Everything was perfect except the bathroom was handicapped accessible and I most certainly didn't need one and I was looking forward to a more comfortable showering experience and maybe a bathtub. I would have asked to be moved if my stay was for more than one night and if I hadn't unpacked first. They offer a complimentary airport shuttle service to and from the hotel which is perfect for getting to the airport to catch your flight. They have two restaurants in the hotel (both on the pricey side) and the hotel is not near anything except the airport, so other eating options aren't available. This is the perfect location for a quick stopover before returning home or flying out to another city with very friendly staff.

  • Stayed: June 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with statravel.com
Thank eejohnston13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this reviewResponded 30 June 2017

Dear eejohnston13,

We would like to thank you for taking the time to review Crowne Plaza Madrid Airport and providing feedback concerning your stay.

We look forward to the opportunity to welcome you back

Yours sincerely
Ana Calvin
General Manager
Hotel Crowne Plaza Madrid Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2017

Agree with all the great reviews here; really appreciated having the shuttle service to the hotel and back to the airport. It's a bit of a hike there but well worth it! Room was very large and well appointed. Front desk clerk was SO helpful and efficient - even printed out a train schedule for us to use the next day. That's what I call customer service! Would stay there again......

  • Stayed: June 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Cajuche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this reviewResponded 30 June 2017

Dear Cajuche,

We would like to thank you for taking the time to review Crowne Plaza Madrid Airport and providing feedback concerning your stay.

We look forward to the opportunity to welcome you back

Yours sincerely
Ana Calvin
Hotel Crowne Plaza Madrid Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2017 via mobile

Nice clean hotel, big room, huge bathroom, close to the airport , free shuttle from to the hotel, friendly management , shuttles run every 30 mins, ours was on time and help us with luggage, great breakfast buffet it was totally worth it, had prey much everything in it, I would def recommend this hotel..

Stayed: June 2017
2  Thank zaid_abbas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this reviewResponded 22 June 2017

Dear zaid_abbas,

We would like to thank you for taking the time to review Crowne Plaza Madrid Airport and providing feedback concerning your stay.

We look forward to the opportunity to welcome you back

Yours sincerely
Ana Calvin
General Manager
Hotel Crowne Plaza Madrid Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2017 via mobile

This hotel doesn't look like much from the outside, but the rooms are excellent! So quiet, you wouldn't know you are near a very busy highway. The beds are soft, the furnishings plush, and everything is spotless. If you check online, you can get a really good deal price wise. We were glad to stay there and be near the airport. No hotel is actually close to the airport, but 15 minutes away is much easier than trying to get to the airport from downtown. You can sign up for an early morning shuttle. Be sure to do so when you check in, as they fill up fast. The hotel does not have a good restaurant. You will be able to get something to eat, but it is pretty basic, and there is nothing nearby. I would stay there again because of the convenience. And the staff so peaks English greatly well!

Stayed: May 2017, travelled as a couple
Thank ElisabethL230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this reviewResponded 22 June 2017

Dear ElisabethL230,

We would like to thank you for taking the time to review Crowne Plaza Madrid Airport and providing feedback concerning your stay.

We look forward to the opportunity to welcome you back

Yours sincerely
Ana Calvin
General Manager
Hotel Crowne Plaza Madrid Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2017

We stayed one night prior to our flight. The room was clean, comfortable and quiet. The staff at reception were pleasant. The hotel appeared to be not close to other restaurants, and because we wanted to have something to eat in the fairly basic restaurant mid afternoon, the options were limited. We would stay in this hotel again for the convenience and room comfort, but would be forewarned that meals were not always available. The pizza was barely edible, cold and under-cooked.

  • Stayed: May 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank coast_to_coast_250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this reviewResponded 22 June 2017

Dear coast_to_coast_250,

We would like to thank you for taking the time to review Crowne Plaza Madrid Airport and providing feedback concerning your stay.

We look forward to the opportunity to welcome you back

Yours sincerely
Ana Calvin
Geneal Manager
Hotel Crowne Plaza Madrid Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Madrid Airport

Address: Calle Lola Flores 1, 28022 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid
Amenities:
Business Centre with Internet Access Restaurant Room Service Airport Transportation
Hotel Style:
#40 Best Value Hotel in Madrid
#111 Business Hotel in Madrid
#136 Luxury Hotel in Madrid
Price Range: C$97 - C$242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Madrid Airport 4*
Number of rooms: 9
Reservation Options:
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Also Known As:
Crowne Plaza Madrid Airport Hotel Madrid

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