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“Paper thin walls”

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NH Madrid Barajas Airport
Ranked #193 of 442 Hotels in Madrid
Reviewed 12 September 2017

First off, I laughed when I saw the photo of the pool. It's no bigger than a bathtub.

The hotel has some good bits and some awful. It's clean & modern, the wifi works well and you can open the window. Breakfast was good, but the evening meal was dreadful. Happily there's a reasonable restaurant right next door.

The rooms are OK, but the walls are paper thin. You'd hear every sound from the rooms around you but they're drowned out by the noise of the busy road next to the hotel.

Beware of rooms on the ground floor. Some look onto the pavement so you'll get no privacy whatsoever.

I really wouldn't recommend it.

Room Tip: Not the ground floor.
See more room tips
  • Stayed: September 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank 691Tall_guy691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fjvera, Gerente at NH Madrid Barajas Airport, responded to this reviewResponded 12 September 2017

Dear 691Tall_guy691,
First of all, I would like to thank you for sending your comments. We highly appreciate it as it is the basis of our continuous improvement.
Best regards,

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16 - 22 of 929 reviews

Reviewed 21 August 2017

I stayed 1 night here before flight. The staff were friendly and professional. Hotel was clean and had everything I required. The dinner selection was limited though fine, breakfast buffet was good. I had trouble getting an airport pick up because we had to phone on arrival and my phone would not connect though the drop off next day was smooth. It is a bonus having a complimentary shuttle.The hotel is very good value.

  • Stayed: August 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with NH Hotels
1  Thank w_jodi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fjvera, Gerente at NH Madrid Barajas Airport, responded to this reviewResponded 22 August 2017

Dear w_jodi,
Thank you very much for taking a few minutes to share your opinion. We are glad to read that you liked our facilities, services and location. We hope to see you back very soon.
Best regards,

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Reviewed 27 July 2017 via mobile

We had a flight and needed to stay over for a night. So we chose this place to stay and I have to say that it was really good. Specially Roberto was very kind and had a outstanding service.
Transfer for free from the airport to the hotel. Just 5 min drive.
The hotel is close to a metro station and you are in 20 min in the city center, for less than 2 euros.

Stay over? Stay here!

Stayed: February 2017, travelled as a couple
1  Thank Pmv D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fjvera, Gerente at NH Madrid Barajas Airport, responded to this reviewResponded 27 July 2017

Dear Pmv D,
On behalf of all the team of the Hotel, I would like to thank you for your fantastic comment. It is a real pleasure to do our daily work with our greatest smile. We hope to have the chance to welcome you again very soon for a longer stay.
Best regards

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Reviewed 24 July 2017 via mobile

We enjoyed our stay at the hotel- the interior design is nice and stylish , the breakfast was tasty and the room was clean and comfortable. I'd like to note that after experiencing a terrible attitude in one of Iceland's hotels a night before that place was like a heaven-sent oasis where we could feel welcome and respected! What a great staff at the lobby: always respectful, helpful and caring! Great experience

Stayed: July 2017, travelled as a couple
Thank Anya O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fjvera, Gerente at NH Madrid Barajas Airport, responded to this reviewResponded 24 July 2017

Dear Anya O,
Thank you very much for taking a few minutes to share your opinion. We are glad to read that you liked our facilities, services and breakfast.
We hope to see you back very soon.
Best regards,

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Reviewed 23 June 2017 via mobile

The NH Barajas is situated near the Airport of Madrid. Rooms renovated in new NH design, but on the smaller side. Still quite despite the motorway nearby
A few Restaurants in the Area.
The only point to mention as an NH Gold member I haven't got an upgraded room. Receptionist told me he is fully booked. In the times on online booking I looked it up and there were all categories available for the night,which was slightly disappointing service.

Stayed: June 2017, travelled on business
Thank Vielflieger1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fjvera, Gerente at NH Madrid Barajas Airport, responded to this reviewResponded 26 June 2017

Dear Vielflieger1,

Thank you for having chosen us for your recent stay in Madrid. I would like to express our gratitude for your comments and for sharing your experience in Tripadvisor.

The NH Barajas Airport hotel staff hope to see you soon.

Kind regards,

Javier Vera

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Reviewed 14 June 2017

The NH Madrid Barajas Airport is a fine, unpretension hotel near the airport, ideal for a single night pre-flight. My wife and stayed there in advance of a morning flight to the USA. The room was pretty small -- not really sufficient room to access two large suitcases. Nevertheless, the room was clean and had what we needed. The hotel is, however, well off the beaten path, so to speak. It was a longer cab ride from the airport than I had expected, and there wasn't really anything else in the neighborhood. Fortunately, the hotel restaurant was VERY good. We had a delicious dinner. And the breakfast buffet was more than adequate. As well, the hotel had a conveninet, if crowded, shuttle to the airport in the morning. Finally, the staff was very helpful and friendly.

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with NH Hotels
2  Thank Edward W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fjvera, Gerente at NH Madrid Barajas Airport, responded to this reviewResponded 15 June 2017

Dear Edward W,

Thank you for having chosen us for your recent stay in Madrid. I would like to express our gratitude for your comments about the comfort and hotel staff, and for sharing your experience in Tripadvisor.

Let me thanks also for recommend us to other travelers.

The NH Barajas Airport hotel staff hope to see you soon.

Kind regards,

Javier Vera

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Reviewed 30 May 2017

It's a good option close to the airport, however you should not have high expectations to room size, restaurant quality for dinner or even transport (public, taxi) to down town...
Overall is a good option for business trip.

  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank daniel_vasilache
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Madrid Barajas Airport

Address: Calle Catamaran 1 | Alameda de Osuna, 28042 Madrid, Spain (Formerly NH Barajas)
Phone Number:
Region: Spain > Community of Madrid > Madrid > Airport / Barajas
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#21 Best Value Hotel in Madrid
Price Range: C$83 - C$180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — NH Madrid Barajas Airport 3*
Number of rooms: 173
Official Description (provided by the hotel):
Nh Barajas is situated in a privileged location within the triangle formed by the A-2 motorway (Barcelona), the Juan Carlos I Trade Fair Centre (Ifema). The most important Trade Fair in the city (IFEMA) is 6 Km far away. Just 3 KM away you have for your travels Madrid-Barajas International Airport. ... more   less 
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Also Known As:
Nh Express Barajas Hotel Madrid
Nh Hotels Madrid

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