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“Hotel has airport shuttle and very reasonable”

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NH Madrid Barajas Airport
Ranked #193 of 443 Hotels in Madrid
Reviewed 7 November 2017

What we liked about this hotel : clean, good price,close to metro, close to airport and airport shuttles. Plus Just behind the hotel a very nice neighborhood restaurant and cafeteria. it is about 10-12 minutes to airport terminal 4. The metro to downtown Madrid is about two blocks from hotel. You can take route 5 and be in downtown in less than 30 minutes.

Room Tip: Good for night before returning home, it has free shuttle airport
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Stayed: November 2017, travelled as a couple
1  Thank JULIO M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fjvera, Gerente at NH Madrid Barajas Airport, responded to this reviewResponded 8 November 2017

Dear Julio M,
Thank you very much for taking a few minutes to share your opinion. We are glad to read that you liked our facilities, services and location. We hope to see you back very soon. Best regards,

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10 - 16 of 928 reviews

Reviewed 18 October 2017 via mobile

Stayed there for 4 days for a business trip.
Food is amazing and staff very helful.
Room is good , internet was a bit weak sometimes, maybe number of users.
Staff were very responsive, i had an issue in the room and it was delt with in 5 mins and resolved.

Very close to the airport, but a bit far from the city centre.

Stayed: November 2016, travelled on business
1  Thank Jasmine E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fjvera, Gerente at NH Madrid Barajas Airport, responded to this reviewResponded 19 October 2017

Dear Jasmine E,
On behalf of all the team of the Hotel, I would like to thank you for your fantastic comment. It is a real pleasure to do our daily work with our greatest smile. We hope to have the chance to welcome you again very soon for a longer stay.
Best regards,

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Reviewed 17 October 2017

We stayed two nights here as we were leaving Spain after walking on the Camino thinking it would be a great location for an early AM flight but were pleasantly surprised that since there is a metro station just a block away in 15 minutes we could be anywhere downtown. The staff and service was VERY good from front desk to housekeeping to the on time efficient shuttle to the airport. Although the room was small, it was very clean and size didn't matter because of the convenience to the downtown sights we spent little time in the room but went touring several times a day. The breakfast buffet was outstanding with lots of options and variety. Just a great place to stay! Will book here again next time we're in Madrid!

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank WolfJTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fjvera, Gerente at NH Madrid Barajas Airport, responded to this reviewResponded 18 October 2017

Dear WolfJTN,
Thank you very much for taking a few minutes to share your opinion. We are glad to read that you liked our facilities, breakfast buffet and location.
We hope to see you back very soon.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017

Good hotel to spend a night previous to your flight. Fast check in process, clean rooms and the restaurants nearby are open until midnight.

Rooms size is european standard. Not a problem if you're staying one night.

Shuttle to the airport is free. You need to reserve your space on it the day before. Plan to spend 15-20 minutes on the road before reaching terminal 4 (last stop).

  • Stayed: October 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank Osvaldo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fjvera, Gerente at NH Madrid Barajas Airport, responded to this reviewResponded 13 October 2017

Dear Osvaldo A,
First of all, I would like to thank you for sending your comments. We highly appreciate it as it is the basis of our continuous improvement. We would like to meet you again in your next trip to Madrid and remain at your entire disposal for anything you may need.
Best regards,

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Reviewed 12 October 2017

This hotel had a calm efficiency that was most welcome after a stressful travel day. The shuttle to the airport is very convenient and free. I would allow an hour longer than you expect to be at the airport, allowing for the inefficiency of the airport itself. It was convenient to have dinner and breakfast at the hotel, and the pool was welcome, although very cold.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
1  Thank SGailM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fjvera, Gerente at NH Madrid Barajas Airport, responded to this reviewResponded 13 October 2017

Dear SGailM,
On behalf of all the team of the Hotel, I would like to thank you for your fantastic comment. It is a real pleasure to do our daily work with our greatest smile. We hope to have the chance to welcome you again very soon for a longer stay.
Best regards,

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Reviewed 9 October 2017

The hotel offers a nice buffet breakfast, but my purse was stolen in the hotel restaurant while my husband was sitting at the table! I got up for a cup of coffee and my purse was on the table--one guy bumped my husband and distracted him while the other took the small purse with my credit cards, money, drivers license, etc. The thieves where wearing suits and were initially staked out in the lobby, they left quickly so we were unable to follow them. The hotel needs better security. Not a nice way to start a three week vacation. (Fortunately my passport was in my money belt to not a total loss.)

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Service
Thank CandaceB203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fjvera, Gerente at NH Madrid Barajas Airport, responded to this reviewResponded 10 October 2017

Dear CandaceB203,
First of all, I would like to thank you for sending your comments. We highly appreciate it as it is the basis of our continuous improvement.
We are very sorry about the incident. We have security measures but unfortunately sometimes thieves win.
We would like to meet you again in your next trip to Madrid,
Best regards,

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Reviewed 12 September 2017

First off, I laughed when I saw the photo of the pool. It's no bigger than a bathtub.

The hotel has some good bits and some awful. It's clean & modern, the wifi works well and you can open the window. Breakfast was good, but the evening meal was dreadful. Happily there's a reasonable restaurant right next door.

The rooms are OK, but the walls are paper thin. You'd hear every sound from the rooms around you but they're drowned out by the noise of the busy road next to the hotel.

Beware of rooms on the ground floor. Some look onto the pavement so you'll get no privacy whatsoever.

I really wouldn't recommend it.

Room Tip: Not the ground floor.
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  • Stayed: September 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank 691Tall_guy691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fjvera, Gerente at NH Madrid Barajas Airport, responded to this reviewResponded 12 September 2017

Dear 691Tall_guy691,
First of all, I would like to thank you for sending your comments. We highly appreciate it as it is the basis of our continuous improvement.
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about NH Madrid Barajas Airport

Address: Calle Catamaran 1 | Alameda de Osuna, 28042 Madrid, Spain (Formerly NH Barajas)
Phone Number:
Region: Spain > Community of Madrid > Madrid > Airport / Barajas
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#18 Best Value Hotel in Madrid
Price Range: $81 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — NH Madrid Barajas Airport 3*
Number of rooms: 173
Official Description (provided by the hotel):
Nh Barajas is situated in a privileged location within the triangle formed by the A-2 motorway (Barcelona), the Juan Carlos I Trade Fair Centre (Ifema). The most important Trade Fair in the city (IFEMA) is 6 Km far away. Just 3 KM away you have for your travels Madrid-Barajas International Airport. ... more   less 
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Also Known As:
Nh Express Barajas Hotel Madrid
Nh Hotels Madrid

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