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“ Brilliant day out”

Zoo Aquarium de Madrid
Ranked #74 of 827 things to do in Madrid
More attraction details
Attraction details
Fee: Yes
Recommended length of visit: 2-3 hours
Owner description: A home to more than 2,000 animals, the zoo is one of the largest in the world.
Useful Information: Activities for young children, Activities for older children
Reviewed 21 September 2017 via mobile

This is a lovely zoo and easy to find and see the animals including Pandas. The road train is over 20 minutes long so do have a go. The dolphin show is great!

Buy your ticket on line to avoid queuing.

Do not miss visiting as there is also a large aquarium.

1  Thank GPhillipsMBE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoo Aquarium d, Director de Relaciones Públicas at Zoo Aquarium de Madrid, responded to this reviewResponded 6 October 2017

Thank you for sharing your experience with us and for your visit.
Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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9 - 13 of 2,395 reviews

Reviewed 17 September 2017

I do like a good zoo and this one is great. Big enclosures and animals up and about and very visible. Loved the baboons and the orangutans. All seemed happy and a good breding / conservation programme AND PANDAS.

Thank ghjmep13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoo Aquarium d, Director de Relaciones Públicas at Zoo Aquarium de Madrid, responded to this reviewResponded 6 October 2017

Thank you for sharing your experience with us.
Kind regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile

The zoo itself I found to be fairly small but the cram so much into it. You could spend hours looking at all the different animals. Easily one of the best zoos I've ever been too.

Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017 via mobile

Really great day out of you have a day to spend in Madrid. There are such a lot of different things going on interactively for all ages, snake shows, sea lion shows, feeding time etc. The dolphin show is brilliant with the trainers really getting involved and in the water. The animals are so well looked after and not once did I feel sorry for them being made to perform. When a show is not on you can just watch them being played with and fed etc and you can tell that they are loved and well cared for. The animals in general in the zoo are well kept and do not look bored or doing repetitive actions like in some zoos. I didn't feel like they were caged at all. They have good access to very wide areas in the enclosures. The aquarium is glorious and you can really get an insight as to what lurks in the waters in spain. Really informative with areas to show endangered sea life etc. The shark tanks seemed to draw the biggest crowds with many different species in a full length glass viewing area. I couldn't fault the zoo at all apart from the restaurant which did not have many staff working compared to the amount of people that wanted food! A wait in the queue for around half an hour for a sandwich or hot food which was overpriced and cold is not anyone's idea of fun in a hot day. Take a packed lunch as there are lots of tables all covered over for you to enjoy your food. A really good day out for any age :-)

1  Thank N C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2017

I am from Madrid myself and this is like the 4th time I go, and I have loved it as much as when I was 8 and visited it as a child recently opened in 1973. It is the only zoo I have ever seen, so I really can't compare it, but to me it is a delightful place and a wonderful idea to go. It is incredibly clean, even the floor looks absolutely clean. There are lots of toilets around, all very clean, with soap and paper, which is not that common in Spain, unfortunately and shamefully. At least the ones we saw were totally clean.

There are lots of benches to rest everywhere, sun or shadow, lots of food and drink vending machines for water, sodas, coffee, chocolate, candy, anything children may fancy. But they are a bit expensive though, be careful. Easily 3€. The entry ticket is expensive too, 23€, not cheap definetely. The worst part is the bar next to the dolphins, it gets really crowded, you have to wait a lot, and you have to order and pay before in some ordering machines. The staff working there are really awful. Not spaniards, all foreigners, and they are definetely unpolite and everyone gets a very bad impression and angry from this experience, the prices are high, the food is bad, you have to wait a lot in queues and the staff are awful. A black spot to fix, Mr. Manager. Just offer normal prices and hire polite spaniards, there are many unemployed now a days. After all, it belongs to the City of Madrid, it's our Zoo, we want spaniards, decently paid, polite educated people. I know there is a big multinational company behind with the explotation rights which seeks for maximum profit and low salaries, but it's still ours, belongs to all of us madrileños. So, hire madrileños with education.

For the rest, again, it is a totally wonderful place, mostly for children, but it's also lovely romantic to go in a couple, or just a group of friends or family. In my opinion, the enclosures are still in perfect shape, clean, well looked after, although some details need to be replaced and fixed, it is almost 50 years old now.

FInally, I recommend to wear your most comfortable sports shoes or sandals for a long walk. A high and good cushion in the heel helps a lot. We spent five hours including the doplhins, birds and seals shows, and you definetely end up very tired in your feet and legs. Please mind the heat in Madrid during summer and remember it peaks after 15:00. Bring your own food and drink if possible, although you can drink for free from the drinking fountains around or the toilets. Free water is never a problem in Spain. Never be ashamed to ask for free water anywhere you go.

Proud of it, as good as it was in 1973, probably better. Congratulations, sirs.

Thank Daniel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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