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Review Highlights
If you haven't seen pandas the place is a must

Good place to have a relaxed day in Madrid. I think the animals were well taken care of. Tickets... read more

Reviewed August 31, 2018
IT K
,
Helsinki
Amazing Zoo!

This zoo was amazing to look around. There was so many animals that you would not find in other... read more

Reviewed August 20, 2018
Gini H
via mobile
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Reviewed October 24, 2017 via mobile

We had a fabulous day here with our grandchild. A fabulous dolphin show that was included in the price and had our picture taken feeding a giraffe! Lots of animals to see including some of the bigger ones along with a great aquarium. The train ride was great fun and showed the whole zoo.
The only negative was the lack of catering outlets open at this time of year.

Thank MrB1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoo Aquarium d, Director de Relaciones Públicas at Zoo Aquarium de Madrid, responded to this reviewResponded October 28, 2017

Dear Sir,

We are glad to enjoy your visit.

We regret the inconvenient about restaurants. Throughout the park, there are different restaurants with a wide variety of options. When you start the tour, we recommend consulting all schedules in information point or main coffee shop.

Thanks for your visit and kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 14, 2017 via mobile

We visited the Madrid zoo recently and we were quite disappointed by the experience.
The main problem is that people are smoking everywhere: around the animals, near kids and even under covered areas (e.g. in the crowded space to watch the pandas indoor habitat). I don't understand how smoking can be allowed in a zoo. This is so unrespectful of animals and visitors.
Also we observed many people throwing chips and other junk food to animals to get their attention and make nice pictures.
We were on site several hours and didn't see any staff doing any prevention on this.
On the zoo itself, they have a nice collection of animals, including panda bears, and it is easy to get close to them.

2  Thank Beartizen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoo Aquarium d, Director de Relaciones Públicas at Zoo Aquarium de Madrid, responded to this reviewResponded October 28, 2017

Dear traveler,

Thank you for sharing your experience with us.

All animals of the Zoo, have a balanced diet and exclusive control by species that caregivers. Therefore, any other type of food is not allowed. This rule is essential and so is made known to the visitor during the tour.
In all indoor exhibitions and pavilions smoking is strictly forbidden, but it is essential that the public collaborate to respect all the rules of the park, including not to feed the animals for their welfare.

Kind regards.

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Reviewed September 21, 2017 via mobile

This is a lovely zoo and easy to find and see the animals including Pandas. The road train is over 20 minutes long so do have a go. The dolphin show is great!

Buy your ticket on line to avoid queuing.

Do not miss visiting as there is also a large aquarium.

1  Thank GPhillipsMBE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoo Aquarium d, Director de Relaciones Públicas at Zoo Aquarium de Madrid, responded to this reviewResponded October 6, 2017

Thank you for sharing your experience with us and for your visit.
Kind regards.

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Reviewed September 17, 2017

I do like a good zoo and this one is great. Big enclosures and animals up and about and very visible. Loved the baboons and the orangutans. All seemed happy and a good breding / conservation programme AND PANDAS.

Thank ghjmep13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoo Aquarium d, Director de Relaciones Públicas at Zoo Aquarium de Madrid, responded to this reviewResponded October 6, 2017

Thank you for sharing your experience with us.
Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 17, 2017 via mobile

The zoo itself I found to be fairly small but the cram so much into it. You could spend hours looking at all the different animals. Easily one of the best zoos I've ever been too.

Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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