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“A must stay when you visit Madrid”

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ME Madrid Reina Victoria
Ranked #56 of 438 Hotels in Madrid
Certificate of Excellence
GreenLeadersSilver level
Reviewed 15 January 2012

Fantastic Location. It is close to everything ranging from historical sight seeing places to restaurants and pubs. The rooms very simply awesome. The service was very good. I got a free upgrade as well. The terrace lounge is very good.

  • Stayed: February 2011, travelled as a couple
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Thank Ashil18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,316 - 1,322 of 3,047 reviews

Reviewed 14 January 2012

I stayed here with my family a couple of years ago and we had an amazing time. We where treated to one of the top floor suites with a balcony over looking the plaza - it was quite something! We enjoyed the espresso machine inside the suite and the quick access to most important areas of the city. Parque del Retiro is close to the hotel and the over all service was great!

  • Stayed: February 2011, travelled with family
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Thank CrisUrzua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2012

Positive:
- Fast checkin
- Very good restaurant
- Very nice breakfast
- Staff speaks English quite well
- Good water pressure, nice shower
- Very nice and central location
- Nice bathroom, good size.

Negative:
- Shower didn't drain well
- Believe the other reviews: the rooms are tiny, hardly any room to move around the bed. Even for me alone it was too small.
- Internet stopped working at some point, after they made changes to the wifi. The cable connection in the room didn't have a signal at all. For a business minded hotel, this is very bad in my book.
- No hotel information in the room at all. Also no feedback form was provided. Apparently they feel like no improvements can be made?
- Breakfast is very expensive at 25 euro
- For Melia MAS members (which is free) they advertise 50% off the breakfast price. But this is not the case at all! The actual offer is buy 1 get 1 free. So no use if you're alone. I didn't agree with this and they corrected my bill, which was good.
- No airconditioning in the room, to have any fresh air at all I had to open the window, which had no option to open just a little only.

Overall, I guess my main problem with the hotel is its attitude. It feels like they're a bit too full of themselves. I wouldn't stay here again.

  • Stayed: January 2012, travelled on business
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1  Thank Zeepaard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2012

Poor service , overpriced and soulless. No atmosphere in the restaurant or bar.

  • Stayed: April 2011
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2  Thank JudithChalmers09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2012

This hotel was very modern, clean and everyone was friendly and professional. We had the breakfast included in our stay and there were so many options to choose from. The hotel is in a great location, overlooking a town square with many restuarants with outdoor seating. We went in March and the roof top bar was not open. Room was good size for a european hotel, bathroom was beautiful with a great shower. The staff/service at the hotel was wonderful!!!!

Room Tip: All room seemed great, we had 3 rooms total and they were all excellent.
  • Stayed: March 2011, travelled with family
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1  Thank leahsue0602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2012

What a great fun place to spend a couple of days if you are in Madrid on business or pleasure. The ME is in a lovely smaller square in the older part of the city with winding streets, great tapas bars and small shops right on the doorstep. It is close to most of the big attractions and like the rest of Madrid, full of stylish, relaxed people. Some of the rooms are on the small side, but the balcony rooms give great views over the square and the roofs of the city. Everything about the hotel is achingly trendy and hip with all the decor and facilities being designed to create a youthful, urban buzz. the massive bar and lounge has a good vibe to it in the evenings and the restaurant delivers good food at sensible prices - though it is a bit dark for my taste. The staff are all really friendly and helpful and the overall pricing doesn't scare!

Room Tip: Try to afford the Supreme or Level rooms overlooking the square
  • Stayed: December 2011, travelled on business
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2  Thank Sue-and-Steve-Ascot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2012

This hotel is very stylish and perfectly located to explore madrid. The staff were all very friendly and helpful. The only reason i didn't give the hotel a score of five is because i felt the room was a bit on the small side. We needed a cot in the room and as well as this there was a unnecessarily large mobile mini bar in the room and between the two of these and the bed there wasn't much floor space left. The bathroom was very nice. I would happily stay here again.

  • Stayed: December 2011, travelled with family
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1  Thank PeteandRacky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ME Madrid Reina Victoria

Address: Plaza de Santa Ana 14, 28012 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Huertas
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Madrid
#9 Green Hotel in Madrid
#25 Business Hotel in Madrid
#27 Romantic Hotel in Madrid
#43 Luxury Hotel in Madrid
#47 Family Hotel in Madrid
Price Range: $227 - $1,408 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — ME Madrid Reina Victoria 4.5*
Number of rooms: 192
Official Description (provided by the hotel):
Lifestyle hotel in the heart of urban Madrid. Located next to the city’s main theatres, boutiques and nightclubs, this lifestyle hotel boasts an innovative, luxurious design reflective of the urban culture of the capital. ... more   less 
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Also Known As:
Me Madrid Reina Victoria Hotel Madrid
Sol Melia Madrid

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