My flight home from Murcia was cancelled due to air traffic strikes and having returned to Murcia at 9.30pm found that the hotel I had previously stayed in was fully booked (the Zenit). They very helfully phoned round other hotels for me and my friend and the only hotel available was the Floridablanca. It was more expensive and 4****. The receptionist was not welcoming, the room was basic with damp and other marks on the walls, the bathroom actually had mould. If not for the circumstances and lack of rooms elsewhere I would have complained and/or left. My friends brother tried to phone to help us rearrange flight back to UK but was firstly put throught to the wrong room, cut off, then when he called again was cut off immediately. Perhaps the bad rooms are left for late bookers and if you book in advance they may be lovely but I'm not going to put it to chance by staying there again.