stayed here 25th to 28th may for 3 nights,paid the full amount on arrival as stated on the booking confirmation for 6 rooms sleeping 3 to a room,18 adults in total,had no problems at all with the hotel amenities until checkout hence the rating,they wouldnt return our passports until we paid an extra 312 euros,when asked wat this was for they said all 6 rooms booked where for 2 adults and 1 child,y was this not pointed out on arrival?someone else in our party checked it online and it was coming up the same price regardless of 3 adults or 2 adults 1 child per room,we pointed this out but 2 no avail,we refused to pay on principle and they called the police,when the police arrived they were sympathetic but there wasnt anything they could do,they advised us to pay and complain on our return,we were left with no choice as our transfer was waiting outside to take us to the airport,i am appalled by the treatment of this hotel as it ruined wat had been a great 3 days,so beware you have been warned,the price stated on your booking documents payable on arrival are not worth the paper they are written on...
- Official Description (provided by the hotel):
- This property is 5 minutes walk from the beach. Hotel Servigroup Rialto offers an outdoor pool, free Wi-Fi and air-conditioned rooms with a furnished balcony and flat-screen satellite TV. Benidorm’s Levante Beach is just 300 m from the hotel. The Rialto’s buffet restaurant offers live show cooking and themed dishes. The hotel also has an airy lounge bar and a terrace with sun loungers and parasols. In summer, there is a poolside cocktail bar and an entertainment programme with live music. Rooms at Hotel Rialto offer simple, bright décor and tiled floors. Each room has a mini fridge and a private bathroom with amenities, while safes are available to rent. Hotel Servigroup Rialto is located in the Rincón de Loix area of Benidorm, a 10-minute walk from numerous restaurants and lively bars. Aqualandia Water Park is less than 2 km away. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity.ca, Servigroup, Cancelon, TripOnline SA and Evoline ltd so you can book your Servigroup Rialto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Servigroup Rialto Hotel Benidorm