Friendly and efficient staff, great bike hire cycled from 9-11pm in 37 degrees heat via oceanarium, city parks, the old town, the zoo and the beach. Brilliant to see town hall showing solidarity with Palestine.More
- Free Wifi
Friendly and efficient staff, great bike hire cycled from 9-11pm in 37 degrees heat via oceanarium, city parks, the old town, the zoo and the beach. Brilliant to see town hall showing solidarity with Palestine.MoreShow less
Really appreciate to read these kinds of comments, they show that we are doing a good job and for sure they're going to be helpful to other travelers.
We hope to be again your accommodation option in Valencia
Really welcoming and friendly staff, rooms clean and beds were very comfy. Food in the restaurant was also excellent and good value for money. Short walk to the Science and Culture Park and about 40 minutes walk from the beach. Would highly recommend staying here.
Really appreciate to read these reviews, they show that we are doing good our job.
We hope to be again your accomodation option in Valencia
Nice little hotel with good facilities and helpful friendly staff. Hotel was fairly new and rooms were clean and tidy with a very comfy bed. We had booked a small double room but were upgraded to a larger one at no extra cost. Hotel is 30 minutes walk into the city centre an the No. 7 bus stop is just outside the hotel.
We are extremely pleased about your review!! It is fantastic to know that you have had a great time at our hotel and have enjoyed all our services.
We hope to be again your accomodation option next time in Valencia
Lovely hotel easy acces to the city centre.You can hire bikes there too it was brilliant.Breakfast was nice plenty of food. We did not had dinner there. Staff was friendly room was clean.Thank you we will be back next year.
Although this hotel is not centrally located for the city centre, a short taxi or bus ride or a 20 minutes walk will soon get you there.
A very clean hotel with excellent and courteous staff. Very good food served in the restaurant.
Really apreciate to read this comments. We hope to see you again soon.
- Kind of far away from city centre. You will need a car to get around, unless you want to use public transportation.
- Located on a busy avenue. Thus, very noisy at night.
- Our room was on the 4th floor. The hallway smelled like cigarettes. Very annoying...
- The room was quite small. Not enough space to move around.
- Reception staff (day shift only) acted quite dismissive and annoyed when "bothered" with questions or directions.
- Beds are big and comfy.
- Shower was good.
- Parking is free on the streets around the hotel.
- Cleaning ladies are very nice and helpful. Way better than reception staff!
Thank you for let us know your opinion. It shows what we are doing well, and how we can improve our service.
Just let you know that the central neighborhood of Ruzafa is 15 minutes on foot and if you do not want to walk and do not like to use public transportation, we highly recommend to rent a bike because is a really nice way to discover the city and you can rent it at the reception.
On the other hand, smoke is totally prohibited in any area of the hotel.
Regarding, the noise, we are happy to announce that we are already working on improving the soundproofing system to guarantee a restful sleep.
We regret you felt uncomfortable with the room size. We have rooms from 12m2 to 20m2. Just you have to select a bigger room when you make the reservation, if you want a spacious room.
Our reception staff tries to help everyone with readiness and they make every effort to provide you the best service they can. However, we take note of your opinion in order to continue improving.
Finally, we are glad you to know that you enjoy the room and the cleaning services. We hope to see you again the next time that you visit Valencia.
Best regards, Lorena García