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All reviews bike tour english speaking tour cycle lanes replacement bike great tour park area turia park bike shop del turia three hours beautiful city informative guide river bed explained everything these guys main sights great insight
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Reviewed March 23, 2018 via mobile

Really great tour of Valencia as I came down for the day. Many thanks to the guys who waited for me as it was a half hour power walk from the station and was about 5-10mins late and called in advance t confirm the booking. For this definitely 5 stars.

Our tour guide was very knowledgeable and explained everything in great depth and waited for us. A top tour guide.

Date of experience: March 2018
Thank RD240292
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 25, 2018

This was our 1st visit to Valencia so did the English 3hour bike tour departing 11am with our guide Claudia who was fantastic. Great informative tour with the right mix of information and cycling which covered the majority of the tourist sights of Valencia. We also got loads of local information and tips to enjoy and discover Valencia further on our own which we would not have known. Easy cycling for any level of cyclist (as Valencia is vey flat). Thoroughly recommended for any 1st time visitor.

Date of experience: February 2018
3  Thank ColScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 15, 2018 via mobile

Rented 3 bikes for 2 days with an option to extend with 1 extra day. Price was higher (12 Eur) than the other shops but they claimed to have better bikes. The guy was definitely not a bike technician as I had to tell him how to correct the handlebar. Further I have to say that the gears were well fine tuned. But what bothered me even more is that when we returned the bikes after 2 days and 4h they wanted to charge us for a full extra day. I suggested half of a extra day price (6 Eur). After some discussion, they charged us the 4h price which is 10 eur instead of the 12 eur day price. Rip-off!

Date of experience: February 2018
Thank marcothijs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose F, Gerente at Valencia Bikes, responded to this reviewResponded February 19, 2018

Dear Marco, thank you very much for taking the time to send your feed back.

In Valencia Bikes we have a big team made of a group of multilingual staff taking care of the rental / reservations and on the other hand a group of mechanics that take daily care of the bikes. I am glad to know that you were very happy with the quality of the bikes and how well tuned the gears were.

We consider unacceptable that you title the review with the word Rip-off. The only aim of that is to damage the reputation of a company that makes a real effort in providing a good service as you can read in all the 4 and 5* reviews that we have.

To write a bad review based on the price is totally dishonourable. When you rented the bikes you accepted the terms, conditions and rates by signing the contract. The person that dealed with you in the shop just did his job by requesting the rate for exceeding the time. Bargaining is not a common practise in our shop.

Our rates are based in the quality of our bikes, that we have 3 strategically situated shops where you can rent / return / park a bike and the optional flat tyre pick up service (1€ per day) that we provide, and the other shops don't.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 29, 2018

This was a well organised 3 hour cycle tour. Great informative guide. Great bikes too. The best way to see the City.

Date of experience: January 2018
1  Thank Colette K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 19, 2017

Valencia is a really nice city to discover by bike. We rented bikes for two days (first a tandem bike, the other day normal bikes). We were very happy with the friendly and helpful staff and we liked it that the bikes were of good quality.

Date of experience: October 2017
2  Thank AnneleenVH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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