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Reviews (1,362)
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Reviewed 4 weeks ago

With direct view overlooking the sea; the gulf of Naples and Vesuvius, it does not get any better than that. The room and balcony were perfect. The service is very good, the location is great too. The only thing I did not like was the saxophone music at the restaurant but this is my personal taste.

Room Tip: Deluxe room with view on the sea is worth it. 4th floor was just great.
Stayed: June 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Marie-Eve L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberta M, Direttore vendite at Grand Hotel Riviera, responded to this reviewResponded 2 weeks ago

Dear Mrs Marie- Eve,

Thank you very much for your review and for spending your holidays at our Grand Hotel Riviera.

We are very happy you enjoyed our property and the room; we are very sorry for the saxophone music if it was not your preferred taste.

Hoping to have the pleasure to welcome you,

Best Regards,

Roberta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

A very luxurious stay in Sorrento. Beautiful room with spectacular view both from our room and the restaurant. Blue water as far as the eye can see with ferries, fishing boats and pleasure boats zipping around and even Mount Vesuvius in the distance. Even the seagulls were enjoying floating on the updraft below our balcony. Staff were so friendly and welcoming. We had a very lovely stay.

Stayed: May 2018, travelled as a couple
1  Thank DellaTravelsAgain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberta M, Direttore vendite at Grand Hotel Riviera, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you very much for your review and for your nice words.

We are really glad you enjoyed our Mediterranean sea and the view of Mount Vesuvius.

Hoping to welcome you back.

Best Regards,

Roberta

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Reviewed 4 weeks ago

What a beautiful charming classic gem of a hotel. Incredible views, incredible castle of white marble, incredible service, just cool and vintage and authentically Sorrento. The place is kept up immaculately and the views are heavenly. We came here on our first visit to Sorrento and we fell in love with the city and the hotel - dying to come back and stay a little longer. Definitely our stay here was one of the high points of our trip to Italy.

Room Tip: We had a beautiful corner suite with 2 balconies. Highly recommended if you can splurge
  • Stayed: May 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Robin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberta M, Direttore vendite at Grand Hotel Riviera, responded to this reviewResponded 3 weeks ago

Dear Mr Robin,

Thank you very much for your nice review and for choosing our Hotel Riviera.

It is always a pleasure for us to read such a nice comments and we are very happy that you loved Sorrento.

Hoping to welcome you again!

Best Regards,

Roberta

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Reviewed 4 weeks ago via mobile

Wonderful Hotel with access to the sea we stayed for nine days but only had breakfast as we wanted to explore Sorrento in the evening. We did however eat in at the hotel one evening and were made to feel very special seated with a beautiful sea view setting and the food was very nice.
We had a room on the fourth floor with a partial sea view but on the balcony was a full fabulous view.
We can not praise Gianni enough on the desk what a gentleman nothing was a problem for him to sort out a very helpful person no matter what we asked he dealt with thank you so much.
We would definitely return to this hotel if we ever decided to return to Sorrento and would highly recommend. A Big Thank You to all the staff.

Stayed: June 2018, travelled as a couple
Thank webster000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberta M, Direttore vendite at Grand Hotel Riviera, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you very much for your amazing review and for choosing our Hotel Riviera.

We really hope to welcome you back next year.

Best Regards,

Roberta

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Reviewed 5 weeks ago

What a wonderful hotel, everything was first class, the food, cleanliness, but the best thing was the staff. I am a guest who does my own thing so not probably noticed but even so the staff were all so polite, courteous and professional and friendly at all times.
Good choice at breakfast, excellent choice in the evening and Antonino in the evening made the dessert a pleasure by offering a piece of them all. Giovanni in the restaurant gave us a wonderful table were we would watch the sunset every in the bay of Naples. All the restaurant staff were excellent.The pool and the bathing area for the sea were well looked after by the lifeguard, the bathing area was a lovely place to spend the afternoon as it caught the breeze. The outside terrace area has a magical view over the bay and Vesuvius and was a lovely place to have lunch.
This hotel is as I stated before excellent in every way, I have already recommended it to friends that are visiting later in the year
Thank,you for a wonderful week, not many hotels make you really feel looked after, this one did

Stayed: June 2018, travelled as a couple
1  Thank Huggy1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberta M, Direttore vendite at Grand Hotel Riviera, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you very much for your amazing words that we are happy to share with all our staff.

Our main goal is to satisfy our clients and make their stay the most enjoyable one.

Hoping to have the pleasure to welcome you back.

Best Regards,

Roberta

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