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Reviews (508)
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All reviewsthe main squarepiazza tassorooftop terraceplunge poolbreakfast waitertrain stationcentral locationcakessuperior roomexcellent locationbreakfast roomfirst floorrooms are spaciousstayed for nightsamalfi coastlovely hoteleach morning
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4 - 9 of 508 reviews
Reviewed June 7, 2018

This hotel is in a great location!!! It is so convenient to many good restaurants, shops, gelaterias, and the port. We booked two rooms and both were great, breakfast was wonderful and the entire staff was cordial. The roof top pool and bar were a real treat very relaxing and great views. The front desk booked a sunset boat tour for us that was spectacular also, Although the hotel is right in the middle of all the hustle and bustle the rooms are very quiet,

  • Stayed: June 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank rdcjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 6, 2018 via mobile

Book elsewhere, not good value for the money. The room quality is average at best with a shower/tub that was sufficiently problematic that cause quite the pool of water on the floor. Beds are average. The rooftop pool deck had decent views, but the pool was rather undersized; and while the cocktails were good, the snack food on the deck was dismal. Breakfast below ground wasn’t special. Finally, as to the value, I left a simple charger in the room and was told to pay $45 Euro to ship to the U.S. - thank goodness I didn’t leave anything important.

Ps. Stay away from Museo Caruso next door - terrible food.

Stayed: June 2018, travelled with family
Thank rvsiegl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmanuelaSorrento, Direttore at Hotel Palazzo Guardati, responded to this reviewResponded June 7, 2018

Dear Guest
we're sorry for your review, that is not your real experience at all, we remember you at check out saying that all was nice, now you wright on tripadvisor a bad review as you were expecting us to send you the forgotten items in your room for free, we are sorry but this is not possible.
Is very clear your intention.
Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 1, 2018 via mobile

Stopped at the hotel for 4 nights in May. Lovely big room, which was clean and helpful staff, thanks for sorting the tv Marco. Great breakfast with banter from the waiter which was really funny. Great location just off the square. The rooftop sun terrace and plunge pool are a nice area with superb views. Would definitely recommend.

Stayed: May 2018, travelled with family
1  Thank Martin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 17, 2018 via mobile

We stayed at the Hotel Palazzo Guardati for 5 nights as my daughter got married in Sorrento.
It was a perfect location for the Cloisters where she got married, also for the shopping.
Turn right out of the Hotel you get to the main square, turn left you can get to the harbour
As for the hotel itself it has a fantastic roof terrace with a plunge pool, the breakfast is made fun by the very funny and helpful waiter in fact all the staff are very friendly and nice We had a wonderful stay there and would highly recommend the Hotel.

Stayed: May 2018, travelled with family
2  Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 16, 2018

Just returned from a 3 day visit. Firstly if you have never visited Sorrento then GO NOW! It is a beautiful unspoiled town on the stunning Amalfi coast. Well worth a visit and make sure you see Capri and Pompeii whilst you are there. This hotel is positioned perfectly just off the main square and not far from the lift down to the port. I can’t fault it in anyway.

Stayed: May 2018, travelled with family
1  Thank Markjulie123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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