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All reviews una hotel piazza garibaldi train station great hotel roof terrace pillow menu free mini bar busy piazza executive room other cities mount vesuvius top floor pick pockets double glazing pizza modern hotel main station
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12 - 17 of 2,082 reviews
Reviewed September 29, 2018

We liked our stay here. Very nice and clean room. The view from the rooftop terrace is spectaculair. Dinner was so so. Breakfast was extremely good. Very good service from the reception with baggage depot and taxi reservation.

Room tip: We booked a superior room. It was at the front of the hotel with a view on the Vesuvius.
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Maureen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca G, General Manager at UNAHOTELS Napoli, responded to this reviewResponded October 6, 2018

Dear Guest,
we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.
We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services.
Hoping to welcome you again soon as our guest,
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 25, 2018 via mobile

Amazing hotel... great staff, great breakfast, great rooms, great service and great views from the terrace! Oh and also great location... Train station just across the road which was, perfect ... travel was safe and cheap!!!

Date of stay: September 2018
Trip type: Travelled with friends
Thank Starryeyed1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca G, General Manager at UNAHOTELS Napoli, responded to this reviewResponded October 6, 2018

Dear Guest,
we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.
We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services.
Hoping to welcome you again soon as our guest,
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 24, 2018 via mobile

We spent 2 night here last week. Great hotel clean room and bathroom good size room comfortable bed very modern and Pleasent they dong have s gym which didn’t make me happy but the had a nice rooftop where you can have breakfast every morning and Dinner if you are interested. We had a light dinner and some drinks one night cool and breeze good food good service. Location is great right on Garibaldi square across from the new metro station very good

Date of stay: September 2018
Trip type: Travelled as a couple
1  Thank tzvikad2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca G, General Manager at UNAHOTELS Napoli, responded to this reviewResponded September 25, 2018

Dear Guest,
we would like to thank you for taking the time to review our hotel. This will help us to monitor the quality of our services.
We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us.
Hoping to welcome you again soon as our guest,
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 22, 2018 via mobile

I enjoyed my stay at the hotel. My room was nice and clean. It was in the front of the hotel with a balcony that looked out on the piazza. The rooftop bar and restaurant was very good. This is a good place to stay if you are taking the train. Right across from the station.

Date of stay: September 2018
Trip type: Travelled solo
Thank KaciS36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca G, General Manager at UNAHOTELS Napoli, responded to this reviewResponded September 25, 2018

Dear Guest,
we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.
We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services.
Hoping to welcome you again soon as our guest,
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 22, 2018

Hotel Una is a clean, modern hotel, ideally located a few minutes walk up the Puazza Garibaldi from the train station. The staff were always helpful, the breakfast selection was good and the beautiful rooftop bar and restaurant was amazing. The food at the restaurant was a good price and delicious. We stayed for four nights and managed to get around using the trains and buses without any problem. If ever we are back in Naples, we will definitely stay at the Una Hotel again.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank Jan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca G, General Manager at UNAHOTELS Napoli, responded to this reviewResponded September 25, 2018

Dear Guest,
we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.
We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services.
Hoping to welcome you again soon as our guest,
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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