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All reviews train station orange trees minute walk side street amalfi coast lovely garden private car park very helpful staff continental breakfast friendly hotel garden area wonderful hotel within easy walking distance free parking family room the main square ham
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Reviewed October 2, 2018

We stayed at Hotel Diana last week & were delighted with every aspect of it. Although we arrived very late (1am) after a delayed flight the staff were extremely helpful & brought us hot drinks. Situation of the hotel is perfect for the ruins, city & restaurants. Rooms are fairly basic but comfortable and breakfast is continental style with good choice including lots of fruit. The staff were brilliant, giving excellent travel advice and first class service. We would definitely return!

  • Stayed: September 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Sue J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel155, Responsabile relazioni con la clientela at Hotel Diana Pompei, responded to this reviewResponded October 3, 2018

Dear Guest,
Thank you so much for leaving us such a positive feedback after your recent stay at Hotel Diana.
We are glad to learn how much you enjoyed your experience at our Hotel appreciating our suggestive location, a few minutes steps away from the most important turistic attractions, our exclusive service and our facilities. Thank you for the words dedicated to the professionalism of our staff; your highlights represent a source of great motivation as we do really care about all of our guests, aiming to make their stay unique and unforgettable.
We are glad you appreciated the breakfast experience, based on exclusive concept focusing on the quality of several products.
In closing, I wish to thank you once again for sharing your feelings. We look forward to welcoming you back at Hotel Diana!
Warm regards,
Sonia
Service Manager

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Reviewed October 1, 2018

functional hotel, well located in the heart of pompei and no far from one of the entrances to the ruins (15 minutes walking)

the room was slightly small, but well equiped with a wardrobe, a small safety box that needs a key, a minibar with a basic selection, water heater and tea (no instant coffee), an acceptable bed and a sufficiently equipped bathroom

dogs are accepted for 10 euros per night

they have a very addequate carpark

the staff was friendly and helpfull and the price was reasonable

the hotel does not have a restaurant, but there are many close good restaurants

they offer drinks at the hotel pleasant courtyard

breakfast was a basic continental buffet

recommended

  • Stayed: September 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank atontao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel155, Responsabile relazioni con la clientela at Hotel Diana Pompei, responded to this reviewResponded October 3, 2018

Dear Guest,
Thank you very much for taking your precious time to share your experience in our Hotel Diana.
We are very pleased to read your positve remarks and that you appreciated our top features: the wonderful location in the heart of Pompeii is one of our strenghts, since our Hotel is really close to the landmarks of the city, easily reachable in a few minutes by walking; a lovely outside area with a garden and trees, where our guests love enjoying a drink after a tiring day of sightseeing;
our passionated and professional Staff striving everyday to meet our guests' needs and expectations.
We are also glad you appreciated the room you stayed in, equipped with the main things to make your stay enjoyable and as comfortable as possible.
Nothing is complete without your faithful companion by your side - it's like leaving someone that is part of your family behind. So, for who is looking for a hotel that treats pets as they deserve, Hotel Diana is the right place (I want to underline that the price is €10 per the entire stay)!
The car parks are critical in Pompeii: the city has both public and private parking spaces, but the stopover is not really cheap. Many tourists in the end of vacation say they have spent much more for parking than for everything else: for this reason we are proud to provide our guests with this service for free.
Thank you again for your support. We truly hope to have the chance to welcome you back to our property in the near future.
Sincerely,
Sonia
Service Manager

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Reviewed September 22, 2018 via mobile

We stayed two nights at Hotel Diana in Pompeii. We had to take the slow, local train down from Rome and even tho it was September, the weather was very warm and humid. When we arrived in Pompeii, the hotel was easy to find, just up half a block and to the left. Our rooms were average size, for Italy, but had a good, comfortable shower. We stayed in 207, which had a bigger shower than our four friends. The bed was a bit hard, but the pillows were good and thick. I have learned to judge the quality of a hotel by the pillows. If the hotel supplies thin, inexpensive pillows, I know I will sleep poorly. These pillows were at least average and I slept well both nights. The walls are thick, and the noise from outside was minimal. But best of all, the air conditioning! It gets chilly if you leave it on too long or set it too cold.
The hotel was 10-15 min walking from the Pompeii ruins and many restaurants and shops. The stunning cathedral was 10 min away. The concierge was very helpful, they spoke English well. They set up a tour of the ruins for us.
Breakfast is good, with espresso, cappuccino, and American-style coffee available, as well as a selections of meat, cheese, hard boiled eggs, rolls, sweets, and juices. There is also a bar available with wine and spirits, and several patios and terraces to sit on. Watch for mosquitos!

Stayed: September 2018, travelled as a couple
1  Thank JulieAB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel155, Responsabile relazioni con la clientela at Hotel Diana Pompei, responded to this reviewResponded September 24, 2018

Dear Guest,
our warmest gratitude for taking your time and expressing your feelings about the recent stay at Hotel Diana.
We are pleased to realize how much you enjoyed our facilities and location: our central position allows our guests to reach the landmarks of Pompeii in a few minutes and only by walking and also our beautiful surroundings can be reached easily.
We are so happy that you appreciated our Breakfast Concept in which we truly believe since it is the first meal of the day. To let all our Guests start an amazing day, we serve a great variety of products every day to satisfy every palate and taste.
We take our responsibilities very seriously and do our best to ensure your maximum comfort. For us, "Comfort" is not just a word. It’s a commitment, because we know that our guests’ comfort is the key to a great stay and the key to keeping our guests happy.
And when you stay with us, we think you’ll notice this commitment. Your comfort means that rooms are tidy and well-maintained. It means that linens and the pillows are clean and comfortable. It means that rooms are quiet so that you can get a great night’s sleep. We are happy to have we completed our mission!
We are delighted to learn how much you appreciated our staff’s work and attitude, always ready to accommodate any guest’s need and request, especially our Front Desk Team, made of well-trained collaborators which all have a deep knowledge of Pompeii. We are happy to hear they have been able to help you arranging your stay, helping you in finding the best guide possible to enjoy the ruins to the fullest.
We look forward to welcoming you back to Hotel Diana soon to let you continue your great experience in the historical heart of Pompeii!
Yours sincerely,
Sonia
Service Manager

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Reviewed September 22, 2018 via mobile

The rooms are modern and normal size for European hotels. Breakfast is usual for Italy and plenty of it. The front desk staff was extremely helpful for all of us. This hotel is about a 20 minute walk to the entrance to the Pompei ruins.

Stayed: September 2018, travelled with family
Thank steveb1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel155, Responsabile relazioni con la clientela at Hotel Diana Pompei, responded to this reviewResponded September 25, 2018

Dear Guest,
We really wish to express all our gratitude for taking your precious time to share your feedback following your stay with us.
We are pleased you underlinded the strategic location of our building, that allows everyone walk across the most beautiful attractions of Pompeii.
Thank you for appreciating our breakfast; we try to guarantee a high quality standard, fresh products, pastry and good coffee and cappuccino. In the attempt to please all guests, we take into consideration the many habits and dietary requirements of them, that require carefulness, seriousness and a lot of professionalism. We are pleased that our efforts have had their desired effect.
Thank you for the special mention of our staff: their friendliness and helpfulness are meant to create familiar atmosphere and to help them to arrange their stay.
Thanks again for your support. We are looking forward to welcoming you back in our hotel!
Warm regards,
Sonia
Service Manager

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Reviewed August 27, 2018 via mobile

This was our second stay at this fine hotel. It provides breakfast, parking, an elevator plus a/c. The staff is very helpful. Railroad station is about 100 yards away. Walking distance from entry to Pompeii. Many fine spots to eat within walking distance

Stayed: May 2018, travelled with family
1  Thank countconti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel155, Responsabile relazioni con la clientela at Hotel Diana Pompei, responded to this reviewResponded August 28, 2018

Dear Guest,
We really wish to express all our gratitude for taking your precious time to share your feedback following your stay with us.
We are glad you decided to come back here, and to learn how much you (re)enjoyed our location in the heart of Pompeii as well as our exclusive service driven by a staff of professionals very proud to make all the best every day to turn every stays into fabulous experiences!
We really wish to thank you as well for highlighting our breakfast concept, which makes at the best every awakening, and the parking, appreciated for being able to offer an additional service in the historic center of a city where it is normally difficult to find a suitable parking solution.
We are looking forward to welcoming you back for the third time always with our hands on the heart to let you continue your good experience in our hotel!
Yours sincerely,
Sonia
Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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