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Traveler L
New Orleans, Louisiana

Nice affordable place in lovely residential area

3.0 of 5 bubblesReviewed Jul 20, 2023
The staff here are super nice, extremely professional and very helpful. The place however needs a little touch up. The pool and grounds need a little work as do some of the little things like broken air conditioner. It’s a lovely big house which has cute rooms and a pretty outdoor space. Just needs a little polishing and touch ups
Date of stay: July 2023
Room Tip: Book a room downstairs if it is hot when you are traveling
Trip type: Travelled with family
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviews (1,509)
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Traveller rating
1,237
209
45
7
11
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Reviewed July 18, 2023 via mobile

The Palm Gallery was very welcoming and had a refreshing funky vibe. Great breakfast, decent location, a small but awesome pool, etc.

The staff (Zeren (I think), Daniel and another man) were terrific- helpful, friendly, warm, etc. We were met with drinks, snacks, maps and a thorough and helpful orientation after arriving at 10:30 pm. They repeatedly helped us with cabs, which was important since our visit managed to encompass a metro, taxi and airport strike.

We even met the owner, who was very nice.

Quality to cost was reasonable, particularly for drinks, snacks and even laundry service.

This was our first trip to Italy and it may be standard but we wish the air conditioners were more powerful- it was particularly hot but there was a noticeable difference btw the 3 rooms.

Date of stay: July 2023
Trip type: Travelled with family
Thank whkm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 10, 2023

This hotel was fine but not great. The beds were comfortable and the rooms clean. The ac was cold which was great in July in Rome. The hotel itself was a bit odd, the decor weird and no real kitchen for food or drink. The staff was pleasant but scarce. The location was quiet and the landscaping beautiful but the pool was tiny and I am not certain how clean it was. They do have rules that you must shower before entering and wear a swim cap. The location was FAR away from everything. We had to take a bus or taxi to get just about anywhere. If I had to do it again, I would stay closer to the sights but we sure did get our steps in!

Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank erin w
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 5, 2023

The customer service was incredible from start to finish. Daniel offered us a drink when we arrived. Daniel, Temi and all the staff made us feel like nothing was too much trouble. The room was comfortable and spotless. The breakfast was very good and we could select every day a different express omlette, they offer mediterrenean recipes .. very tasty. The pool and the terrace to relax , ..have a drink were something you don't expect in a small boutique hotel. For dinner we enjoyed the local restaurants within walking distance of the hotel... perfect.

Date of stay: June 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank 603chenw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 4, 2023

We had a wonderful stay at the Palm Gallery Hotel in Rome. Upon arrival we were greeted with a comprehensive overview of the attractions around Rome and the transportation options. The room was spacious and comfortable for our family of four. The pool and terrace provided a lovely place to relax during the hot afternoon. The breakfast was delicious with a lot to choose from. The entire staff at the Palm Gallery was friendly and helpful and we appreciated the relaxed vibe at the hotel. I would definitely recommend this hotel to others and come back again.

Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Discover52416659769
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 25, 2023 via mobile

Firstly the positives. The hotel was clean and the staff were friendly and helpful. We had one of the rooms with a terrace which we thought would be worth an additional outlay as we were staying for a week. However we were disappointed that several lights in the room were not working and the room had the feeling of being a bit neglected. Breakfast was also a slightly strange affair. There appeared to be a lack of preparation and it was served a bit reluctantly and the staff appeared to lack confidence. We noticed that not many other guests were having breakfast and after a few days we also went elsewhere. The whole experience was not what the website and older reviews had led us to believe. It was slightly frustrating because you could tell that this could be, and perhaps once was, a wonderful hotel. Having said all that, we loved the location which was perfect for getting in and out of Rome by bus and getting respite from the business and noise in the evenings.

Date of stay: May 2023
Trip type: Travelled as a couple
2  Thank GMCM2014
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