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Reviewed October 10, 2017 via mobile

The hotel is beautiful inside, everything marble, crystal and brass. The staff was exceptionally friendly. We appreciated the shuttle that took us downtown and picked us up each day. The food was a little pricey, but I suppose that's to be expected.

Stayed: October 2017, travelled as a couple
Thank nrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertaR0SSI, Front Office Manager at Rome Cavalieri, A Waldorf Astoria Resort, responded to this reviewResponded October 24, 2017

Dear Nrider,
Thank you for your kind words and 5-star rating. We take great pride in providing our guests with an unforgettable luxury experience, and it is a real treat to see that you were impressed with your room accommodation and the service received.
Our guests' satisfaction is very important to us, and we try hard to make sure all our guests have a rewarding experience at our hotel. Thank you for your kind words and please come back soon.
Kind regards
Roberta Rossi
Front Office Manager

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Reviewed October 8, 2017

we stayed at the waldorf astoria rome for a week in the autumn.the room and service at the hotel were exceptionally good.the breakfast food selection was excellent.staff were pleasant and helpful throughout.shuttle bus to central rome very good and useful given the location outside the city centre. no problems with our stay and we will certainly return.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Waldorf Astoria
Thank anthonymP2417DQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertaR0SSI, Front Office Manager at Rome Cavalieri, A Waldorf Astoria Resort, responded to this reviewResponded October 10, 2017

Dear AnthonymP2417DQ,
Thank you for taking the time to share a review about your recent stay on TripAdvisor. We are delighted to read that you have enjoyed your room, our unique location and the breakfast selection. I will make sure to pass on your warm words to our team; they will be delighted to hear you have enjoyed their service.
We sincerely hope to welcome you back to the Rome Cavalieri.
Warmest regards,
Roberta Rossi
Front Office Manager

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Reviewed October 8, 2017

Stayed at this Hotel for a business conference. Hotel is very nice, good quality rooms, great food and the grounds are really peaceful. Unfortunately I was in the conference most of the time that I was at the hotel so didn't have an opportunity to explore the Hotel of surrounding area as much as I would have liked if here on pleasure, but I saw enough to encourage me to one day come back and do so!!

Stayed: September 2017
Thank Rob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertaR0SSI, Front Office Manager at Rome Cavalieri, A Waldorf Astoria Resort, responded to this reviewResponded October 10, 2017

Dear Rob B,
Thank you very much for writing a review about your recent stay at the Rome Cavalieri Waldorf Astoria. We are delighted to read that you have enjoyed the location, hotel and service.
Looking forward to welcoming you back soon.
Kind regards
Roberta Rossi
Front Office Manager

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Reviewed October 7, 2017

We came here for our honeymoon for a couple days prior to getting on our cruise out of Civitavecchia. Very impressed with this place and exceeded our expectations. Nestled in the hills away from downtown so it's very quiet. Very clean and helpful staff. Hotel isn't cheap by any means though but they offered a upgrade with AmEx so it somewhat worth it. They need more restaurants options. Overall we liked it and will definitely come back again.

  • Stayed: September 2017, travelled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with Waldorf Astoria
Thank Cecily B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertaR0SSI, Front Office Manager at Rome Cavalieri, A Waldorf Astoria Resort, responded to this reviewResponded October 10, 2017

Dear Cecily B,
Thank you very much for choosing the Rome Cavalieri to celebrate your special occasion in the Eternal City. We are delighted to read that you had a wonderful stay and we hope to welcome you back at the Rome Cavalieri.
Warmest regards,
Roberta Rossi
Front Office Manager

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Reviewed October 7, 2017

This was my first stay at a Waldorf hotel and it was quite impressive. The service was impeccable, the room was lavish, and the grounds were amazing. If you like art, be sure to spend some time in the lower area where they have quite an impressive art collection. The hotel is on hill outside the Vatican area and walking will be a bit of a challenge unless you are quite fit. The hotel has a shuttle bus but be sure to understand the schedule! There is a mid-day break where there is no service (seems like it was 1 to 3). They very specifically mentioned it during check-in but I wasn't paying attention and we missed an opportunity to ride it. We did walk to the area around the Cipro and Ottaviano metro station (near the Vatican) to shop but walking back (mostly uphill) was too much so we took a taxi.
I booked this hotel with Hilton points and I am a Diamond member and was treated VERY well.

  • Stayed: October 2017, travelled as a couple
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1  Thank James T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertaR0SSI, Front Office Manager at Rome Cavalieri, A Waldorf Astoria Resort, responded to this reviewResponded October 10, 2017

Dear James T,
Thank you so much for taking the time to write this great review!
All of the Rome Cavalieri team are happy to read that we exceeded your expectations with the hotel and the service received.
We appreciate your kind words and hope you will come back soon.
Yours sincerely,
Roberta Rossi
Front Office Manager

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