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All reviews via napoli free mini bar within walking distance train station quiet side street rooms are small the hotel staff private terrace fresh fruit charming hotel spanish steps location is great trevi fountain breakfast was excellent quiet at night major sites trip to rome
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Reviewed October 8, 2018

stayed here last week as a group of four , the lady on reception was fantastic ,its always lovely to be greeted with a huge smile .
classic room was a bit of a squeeze especially to try and store your suitcase , mini bar items were a nice touch after a flight and taxi ride .unfortunately our room was not cleaned very well and had lots of dust on the wooden railing and some unwanted hairs in the shower and on the bed ,otherwise we were very happy with our room.shower was powerful and great hair dryer provided .
one thing I would change is the disposable cups in the rooms and the plastic string sticks ,the cups are extremely hot and the sticks are not long enough , it would be much safer and better for the environment if you were to change to normal cups and metal spoons .
breakfast was lovely , lots of cold options and a selection of bacon,sauage,and scrambled eggs, I loved the little pots of preserves.
we all thought the hotel was in a brilliant location , close to the Termini , the metro and the bus stops , little shop opposite the hotel sells bus tickets etc .........
overall a fantastic break away with lots of lovely memories and would happily visit again

  • Stayed: October 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank MrsBeetham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MagHotels, Direttore at The Britannia Hotel, responded to this reviewResponded 1 week ago

Dear MrsBeetham,
We thank you very much for the top score and for the excellent review, we feel very sorry for the issue with cleanliness and hair, actually cleanliness is a feature on top of our daily commitment and we would have been very happy to be called to your rooms real time to check and realize. We welcome your suggestion about cups and spoons, we used to put in the rooms and change daily, later we chose recycle paper cups and recycle sticks to reduce the daily waste of water and soaps.
We would love welcoming you back.
Sincerely,
The Management

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Reviewed October 7, 2018

My husband and I stayed here for 4 nights this week. The hotel is well located only a 7 minute walk from Termini main railway station and 3 minutes from the metro stop. There are bars and tratorrias close by. The receptionist was really welcoming, friendly and very helpful with advice. Our room was comfortable and very quiet 307. The bathroom was modern and had a great shower. The breakfast (included) was plentiful,buffet style cold and hot food and decent coffee. Lift to all floors and a small bar. Highly recommend staying here.

Room Tip: We had room 307. Quiet .
  • Stayed: October 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank LondonMelba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MagHotels, Direttore at The Britannia Hotel, responded to this reviewResponded 1 week ago

Dear LondonMelba,
We thank you for the great feedback praising everything and we would be really very happy to welcome you back.
Best Regards,
The Management

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Reviewed October 5, 2018

I'll be back to this hotel over and over. The cell phone came in handy every day - a luxury we didn't know we needed until we used it! The room was gorgeous and breakfast was bountiful. But the very best part of this hotel is the STAFF. Each and every person we encountered made us feel special. No request was too small and they never made us feel like we were asking too much. We had an incident with a taxi and the woman on duty immediately picked up the phone to call and complain on our behalf. She was like superwoman to us in that moment. They all need a raise in salary or at least a big bonus because they are the reason we'll be returning. GRAZIE!!!! Many times grazie!!

Room Tip: 2nd floor was quiet and lovely.
  • Stayed: October 2018, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Kelli C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MagHotels, Direttore at The Britannia Hotel, responded to this reviewResponded October 6, 2018

Dear Kelli C,
we thank you very much for praising our Staff, the Management is proud of each of them and thanks for recommending a raise in salary :-)
We are very happy to read you would come back again and look forward to meeting you again.
Many times grazie to you!.
Sincerely,
The Management

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Reviewed September 29, 2018 via mobile

Can’t recommend this hotel highly enough. We stayed here on a 3 night city break. The room is well appointed with everything you need. Cleaned daily and supplies replenished. The staff were superb and nothing was too much trouble. Breakfast is a substantial buffet style ensuring a good start to the day. One of the best things is they supply you with a smart phone which is totally free including local and international calls, internet access and an excellent tourist guide on it which includes a feature giving you directions back to the hotel from wherever you are. We will definitely stay here next time we visit and have no hesitation in telling others to stay here.

Stayed: September 2018, travelled as a couple
Thank Hollydogmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MagHotels, Direttore at The Britannia Hotel, responded to this reviewResponded October 5, 2018

Dear Hollydogmark,
we are really proud we accomplished your expectations about a trip to Rome. We are a compact, boutique hotel offering top notch service and situation.
Thanks so much for the promise to come back and for recommending The Britannia Hotel to other travellers.
Sincerely,
The Management

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Reviewed September 27, 2018 via mobile

We stayed at The Britannia for our last two days of our trip. Reception was great and our room though small was well appointed. Bed was very comfortable and room was quiet. They provide a free first round mini bar, complimentary smart phone and full breakfast. Great location and close enough to walk to the Coliseum and Palatine Hill. Just off a major road so great shopping without being in the main road. Would definitely stay here again.

Stayed: September 2018, travelled as a couple
Thank Shauna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MagHotels, Direttore at The Britannia Hotel, responded to this reviewResponded October 5, 2018

Thanks so much for the excellent review, Shauna F.
We are very proud of the quality we provide although "cosy", elegant hotel. Even prouder of the satisfaction we read in our Guests' words here.
Thank you for ever thinking to come back, we would be happy to welcome you again.
Best Regards,
The Management, The Staff

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