Me and my boyfriend stayed at this hotel for a week in June on a combined conference/holiday trip.
We were a little late with the booking (approx two months prior to our trip), so the choice in good hotels were limited. Chose this one after reading so many great rewievs here at tripadvisor. At the time we booked, there were only one room avaliable for our entire stay. This was a superior room, which the hotel charges €350 per night for. We booked through expedia.com and paid far less:-)
Upon arrival we checked in and were taken to our room. We got room 618, which was the third largest room in the hotel. It had a bathroom with shower/bathtub, a small hallway with lots of warderobe space, a fairly large "main" area with a big bed (which was quite comfortable), and a small narrow space by the window with a desk and minibar/fridge. And a great view of the Roman rooftops!
Overall, the room was clean and nice. However, I would like to point out that the wall-to-wall carpet was extremely dirty... Other than that - no complaints. The room was cleaned once a day, clean towels were provided each day, they changed the sheets several times during our stay, and they checked the room in the afternoon as well (made up the bed if needed etc).
Although our room was at the sixth floor, we did not experience any noise from the rooftop garden at any time of day. The room was located beneath the inner corner of the breakfast room, but we had no problems with loud noises from people walking over the tiled floor above, chairs being dragged etc as complained about in other reviews. In the outdoor area, the had put litle rubber "cups" on the chairs - probably to reduce the noise.
In general the hotel is situated in a quiet neighbourhood, and we slept very well through the night - even with the window open.
The price you pay for a quiet location, is that the hotel is located a bit far from the tourist places in Rome. The Pantheon is approx a 30 min walk away. This was not a problem for us as we are used to walking. Also, we did in general leave the hotel after breakfast and did not return until the evening. But if you want to break up your days and return to the hotel to relax during the day, you might want to look for a hotel with a more central location. On the positive side, the metro station Republicca is jus 5 - 10 minutes down the road which is convinient when going to the Vatican city and Colusseum. Also, there are several nice little places to eat right by the hotel, so you can easily go back to the hotel without having dinner and then find something to eat just around the corner.
The staff was friendly and helpful and fluent in english.
The rooftop garden was great, nice place to relax, do some reading or just enjoy the view. Spent some time up there during the day, and were left alone by the staff - no pressure to buy anything. We did not go up there to sit down any evenings, the policy might be different that time of day.
It was really nice being able to eat breakfast outside at the rooftop terrace. In general, finding an avaliable table outside was not a problem. But in case of bad weather they do also have tables indoors. The breakfast itself was fair enough, nothing out of the ordinary.
The hotel state that they offer complimentary wireess internet connection. However, they charge € 8 for 30 minutes (you buy codes in the reception) . This is extremely expensive, I've paid the same amount for 24 hour access in other hotels. Despite the price, we bought access for 30 min. Went up to the room to go online on our private laptop, but it did not work. Then went down to the reception area to try the hotel laptop, but it still did not work. Got help from the staff, but they didn't manage to get it working either. Got the money back without problems, so the service was good at least. But the "complimentary" wifi access is expensive and unreliable and something you should just avoid.
All in all, our stay was just fine. The hotel has everything you need (except reliable internet connection and clean carpets), and the service is good.
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- Also Known As:
- Marcella Royal Rome
- Hotel Marcella Royal
- Marcella Royal Hotel Rome