From the moment we arrived the staff was amazing! They helped us arrange tours, get laundry, and even made great suggestions on places to eat.
There is a huge breakfast each morning, and after a long day touring Rome, have a drink and enjoy the sunset on the roof top lounge. The best part to me was turning in the room key each time you leave the hotel - just eliminates one more thing to keep track of during your stay.
A lot of tourists told us this was a repeat stay at this hotel, and I can understand why. Great service, great location, great staff - almost all speak perfect English. The owner has made an investment in upgrades and keeps it clean. Staff is responsive and go above and beyond. In fact, the handle of my luggage broke, and the porter spent 10 minutes fixing it. It worked perfectly for the rest of the trip.
You will not be disappointed.More