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All reviews taverna rossini grocery store across the street waffle maker tram stop public transportation diamond member washer and dryer borghese gardens residential neighborhood around the corner nice hotel front desk staff cab ride nice balcony the hotel staff easy access tourist sites
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Reviewed August 14, 2018 via mobile

Using up some Hilton points and overall nice a Hilton stay. The breakfast spread was fabulous and there is a bar. Just off Bus 53 line which gets you down to the attractions area and the subway, so you can access easily the train station or airport. Lucky enough to get a little balcony as a Diamond member

Stayed: August 2018, travelled with family
1  Thank Joyce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_Roscioli, Responsabile relazioni con la clientela at Hilton Garden Inn Rome Claridge, responded to this reviewResponded August 17, 2018

Dear Joyce M,

Thank you for having chosen our hotel and for sharing your experience!
We were all happy to read you had a nice stay and we exceeded your expectations.
We really hope to see you soon!
Warmest regards,

Roberta
Guest Relations
Hilton Garden Inn Rome Claridge
Roscioli Hotels Group- Rome

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 13, 2018 via mobile

Overall nice experience - staff was v accommodating. Tram was easy to navigate to reach tourist areas and appreciated the quieter neighborhood.

Was surprised no preference given to diamond member - small room w/o upgrade and only two bottles of water for full 7 day stay.

Stayed: August 2018, travelled as a couple
Thank Kathryn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 11, 2018

My family and I stayed in two of their Junior Suites. We were very pleased. The hotel staff was friendly and helpful. The rooms were clean, big enough and well air-conditioned. We had easy access to wherever we wanted to go—Uber was very helpful with that.

Stayed: August 2018, travelled with family
Thank Virginia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_Roscioli, Responsabile relazioni con la clientela at Hilton Garden Inn Rome Claridge, responded to this reviewResponded August 13, 2018

Dear NordicStoryteller,

Thank you for having chosen us and for sharing online your experience at the Hilton Garden Inn Rome Claridge.
We are glad to read that we exceeded your expectations!
We love taking care of our guests, working hard day by day to give top quality service which make your stay an unforgettable experience in the Eternal City. :)
We look forward to have you back at our hotel! it would be a pleasure to serve you once again.
Best regards,

Roberta
Guest Relations
Hilton Garden Inn Rome Claridge
Roscioli Hotels Group- Rome

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 6, 2018

The hotel was very clean with persons working the counter all spoke good English. The rooms we had were very good and if I ever go back to Rome this is where we will stay. The transit system was right out the front door of the hotel. The staff all new the routes and how to be able to use the transit. The bar and restaurant were small but great bar tenders.

Room Tip: Had two elevators to our rooms and got to watch traffic in front of hotel. They drive crazy.
  • Stayed: May 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank gvdubuque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_Roscioli, Responsabile relazioni con la clientela at Hilton Garden Inn Rome Claridge, responded to this reviewResponded August 8, 2018

Dear gvdubuque,

What a delight to read you've appreciated your stay at our hotel! Thank you so much for your kind words and for taking the time to share it with us.
What makes for a great stay are elements such a comfortable room, useful services, great hospitality and excellent location. We are pleased that you enjoyed it all!
We look forward to welcoming you back in the near future: keep an eye on all the great offers coming up from our official website!
With our warmest regards,

Roberta
Guest Relations
Hilton Garden Inn Rome Claridge
Roscioli Hotels Group- Rome

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 5, 2018 via mobile

We had a good stay. Our room was massive with balcony wrapped around. Had good places in vicinity for food and also pharmacies which I unfortunately required during our stay. Restaurant inside was strictly average for food. The staff was helpful.

Stayed: May 2018, travelled with family
Thank shah_mh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_Roscioli, Responsabile relazioni con la clientela at Hilton Garden Inn Rome Claridge, responded to this reviewResponded August 6, 2018

Dear shah_mh,

Thank you for taking the time to write this review! We were glad to know that your stay in our hotel has been pleasant and comfortable.
We really hope to have you soon and again as our guest!
Best regards,

Roberta
Guest Relations
Hilton Garden Inn Rome Claridge
Roscioli Hotels Group – Rome

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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