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CandidaR_12
North Yorkshire

Good location. Excellent helpful staff. A comfortable 4 nights.

Review of Hotel Amalfi
4.0 of 5 bubblesReviewed Oct 5, 2023
The hotel staff, particularly one young man, were exceptional. We weren't happy with our room - he changed it. We wanted taxis - he ordered them and went outside with us to meet them. We can out of coffee - he was at our door with more within minutes. Always smiling, always a friendly word. The room was small but the bed and pillows very comfortable and air conditioning quiet and effective.. A good range of breakfast choices. Just a few yards from the basillica Santa Maria Maggiore which was amazing and many excellent eating places and gelato shops nearby. The Colluseum a short walk across the park.
Date of stay: October 2023
Trip type: Travelled with family
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Francesco Nigro, Direttore generale at Hotel Amalfi, responded to this review
Responded Nov 9, 2023
Dear CandidaR_12,

Thank you for your positive review. We're delighted to know that you enjoyed a comfortable four-night stay with us and that our location served you well. It's heartening to hear that our staff, especially Alessandro who assisted you, provided exceptional service and was able to enhance your stay through his attentive and friendly demeanor.

We're glad that the room change met your satisfaction, and that you found the bed, pillows, and air conditioning to your comfort. It's also great that the variety of our breakfast offerings was to your liking.

We're pleased you appreciated the proximity to the Basilica di Santa Maria Maggiore and the local dining and gelato options, as well as the short walk to the Colosseum.

We strive to provide a memorable experience and it sounds like we succeeded with your visit. We look forward to welcoming you back on your next trip. Thank you again for choosing our hotel and for taking the time to leave a review.

Regards
Hotel Amalfi
Francesco
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed July 12, 2023

We loved the Amalfi Hotel and would definitely recommend!! We have just stayed there for three days in order to explore Rome. The hotel is in a great location with lots of cafes, bars and shops around. The staff at the hotel were really helpful and friendly and were happy to give directions and order taxis etc. We loved the roof top terrace and drinks were reasonably priced. There was plenty of choice at breakfast, it’s more continental style but there are lots of options .
The air conditioning made life much more bearable as it was very hot when we were there.
The hotel is beautiful decorated and though the rooms are small , I believe plenty big enough for a short city break . The bed and pillows were very comfortable!!
The hotel could be a little noisy at times as some guests were a little loud!! But that is not a fault of the hotel.

Date of stay: July 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank sian c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Francesco Nigro, Direttore generale at Hotel Amalfi, responded to this reviewResponded July 31, 2023

Dear sian401,

Thank you for taking the time to share your wonderful experience at the Amalfi Hotel! We are thrilled to hear that you had a great stay and enjoyed our central location, friendly staff, and the amenities we have to offer.

Our team takes pride in providing excellent service, and we're glad to know that they were helpful in assisting you with directions and transportation arrangements. It's fantastic to hear that you enjoyed the rooftop terrace and found our drinks reasonably priced.

We are delighted that you appreciated the variety of options at breakfast, and we understand the importance of a comfortable room during a city break. While our rooms may be smaller due to our central location, we are pleased to know that you found them to be adequate and beautifully decorated. Moreover, we are glad that the air conditioning helped to make your stay more comfortable during the warm weather.

We appreciate your understanding regarding the noise from other guests. While we strive to maintain a peaceful environment, it can be challenging to control the behavior of all guests. Nonetheless, we are pleased to hear that this didn't diminish your overall enjoyment of your stay.

Thank you for recommending the Amalfi Hotel. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back on your future visits to Rome.

Best regards,
Hotel Amalfi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 26, 2023 via mobile

Hotel staff is very good & helpful.

The location is about 8 minute walk from Termini and 20-30 minute walk to all attractions which can be a bit hard given the heat & humidity.

The breakfast spread is OK.

The rooms are really small with limited space for moving around or keeping big bags. The bathroom is also small and the shower can feel a bit claustrophobic.

Overall OK.

Date of stay: June 2023
Trip type: Travelled with family
Thank 29ektaj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Francesco Nigro, Direttore generale at Hotel Amalfi, responded to this reviewResponded July 31, 2023

Dear 29ektaj,

Thank you for taking the time to review your recent stay at our historical hotel. We appreciate your feedback and are pleased to know that you found our hotel staff to be very good and helpful. Providing excellent service is our priority, and we are glad to have met your expectations in this regard.

We appreciate your feedback on the breakfast spread. Our team continually reviews our offerings to ensure they cater to our guests' preferences.

As an historical hotel, we do cherish the unique charm and character of our property. However, we understand that the historical nature of the building may result in smaller room sizes and bathrooms. We apologize for any inconvenience this may have caused during your stay. Your feedback is valuable to us, and we will continue to explore ways to optimize the available space while preserving the historical integrity of the hotel.

We are pleased to hear that your overall experience was okay, and we hope that you enjoyed exploring the beautiful city of Rome.

Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for another enjoyable stay.

Best regards,
Hotel Amalfi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 18, 2023 via mobile

My daughter and I spent 4 nights in this hotel whilst visiting Rome for the first time.
It is a listed building with wonderful frescoes throughout. A small family run hotel very near a metro station and 5 minutes walk from the central rail station.
The room was a double, although the bed appeared to have 2 single mattresses on it. The shower was amazing with several different hoses. The mini fridge was well stocked as were the tea making facilities.
Breakfast was very relaxed., although you had to let them know what time you were wanting breakfast. It was a small buffet type breakfast with a pancake machine.
There appeared to be 2 different types of sausages but as they weren’t labelled not sure if one was veggie or not.
It was quite noisy as it is on a main road and not double glazed, however, the ear plugs I had blocked most of the noise. The staff were very helpful.
Located near the Coliseum, Forum and Palatine hill…..about 19 minutes walk. 20 minutes metro ride from The Vatican.

Room tip: Don’t know about parking, but close to all main transport. Several restaurants nearby. Supplied maps and directions.
Date of stay: May 2023
Trip type: Travelled with family
Thank 375CarolM375
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Francesco Nigro, Direttore generale at Hotel Amalfi, responded to this reviewResponded May 20, 2023

Dear 375CarolM375,

Thank you for sharing your experience at our hotel near the Coliseum. We appreciate your feedback and are delighted to hear that you and your daughter enjoyed your stay with us during your first visit to Rome.

We take pride in being a building with beautiful frescoes throughout, providing our guests with a unique and charming atmosphere. Being a small family-run hotel, we strive to offer a personalized and welcoming experience to all our guests.

We are pleased to know that our location near a metro station and just a 5-minute walk from the central rail station was convenient for your travels. It's great that you found the room comfortable. Your feedback regarding the shower is appreciated, and we're glad you found it amazing .

It's wonderful to hear that our hotel's proximity to the Coliseum, Forum, and Palatine Hill added convenience to your sightseeing plans. Additionally, being only a 20-minute metro ride away from The Vatican is a great advantage for exploring that area as well.

Thank you again for sharing your feedback, and we hope to have the opportunity to welcome you and your daughter back in the future, providing you with an even more enjoyable stay. Should you have any further suggestions or queries, please feel free to reach out to us.

Regards
Hotel Amalfi
Francesco

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 23, 2023

Very friendly hotel. Staff were friendly and helpful, arranging taxis and providing local information.
Good base for a sightseeing holiday.
Breakfast was basic, but something for everyone.
Spotlessly clean.

Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank TOMASNorfolk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Francesco Nigro, Direttore generale at Hotel Amalfi, responded to this reviewResponded May 10, 2023

Dear TOMASNorfolk,

Great to hear that you had a positive experience during your stay in Rome! It's wonderful to know that the staff at the hotel were friendly and helpful in arranging taxis and providing local information to make your sightseeing holiday more enjoyable.

We're glad to hear that the hotel served as a good base for your travels, and that you found the accommodations to be spotlessly clean. While the breakfast may have been basic, it's great to hear that there was something for everyone to enjoy.

Thank you for taking the time to share your review, and we hope to have the opportunity to welcome you back in the future!

Regards
Hotel Amalfi
Francesco

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 11, 2022

My sister and I took her granddaughter (age 18) to Rome for six days just after Rome opened up for tourists. We stayed at the Amalfi which was one of the best things we did. The staff were absolutely GREAT and our location was all we needed. Great restaurants nearby and a market close enough to get soda for our fridge. We walked all over the place.

PLEASE NOTE WE WERE NOT THERE IN 2021--MAY 2020

We chose a family room since it provided three beds (with a small alcove for the teen and her STUFF). We were right on the street with a small balcony. EVERYTHING worked and worked well and that's with three females sharing all. The room is not large, but how much time do you really spend in the room? It worked for us whether we there for hours after dinner or minutes during the day.

I celebrated my birthday there and the hotel had a bottle of champagne waiting in the room when we returned from sightseeing. We did NOT mention it at all--they noted the day from my passport and surprised me with a sweet wish and a bottle of wine with three glasses.

I keep looking for excuses to return to Rome and to the Amalfi Hotel.

Date of stay: December 2021
    • Value
    • Location
    • Service
Thank beth f
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Francesco Nigro, Direttore generale at Hotel Amalfi, responded to this reviewResponded February 21, 2023

Dear wareagleontheroad,

Thank you so much for sharing your experience!

It's a great pleasure for us to hear that the Staff was amazing and that you enjoyed our great location full of restaurants and just a short walk from the most visited monument in the world, the Colosseum.

Our rooms are not large being located in an historical building protected by Unesco. The Staff is always available to help our guest for choosing the right room at the best price so do not hesitate to write us an email for your next stay!

We're waiting for you!

Regards
Hotel Amalfi
Francesco Nigro

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