I was very impressed with the facilities. Unfortunately we found it extremely loud in the night. Making it impossible for us to sleep. There was continuous banging above our room
I have nothing further to add.
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Dear CarrieVita,
Thank you for your positive feedback following your recent stay with us.
I'm delighted to hear that we met your expectations and that you enjoyed our Hotel and facilities.
On the other hand we are very sorry for the problems of noise coming from other unpolite guests during the night. We please our guests to contact our staff immediately during your stay in order to react and prevent any issues.
Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Crowne Plaza Rome St. Peters again in the future.
With Kind regards,
Davide Grilli, General Manager
Just back from this hotel.. My husband and I loved it.. The staff were friendly and very helpful. The room was big , very comfy and clean with air conditioning.. Thd breakfast was fab ... The pool area was huge with lots of seating. Very impressed
Dear Scenic760730,
Thank you for the great 5-star review and for your good feedback.
We are thrilled to hear that we met your expectations and that you loved our great hotel.
It is our goal to consistently provide customer satisfaction and your comments are very important to us.
The feedback we receive from valued guests like yourself, enables us to keep up the good work.
Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Crowne Plaza Rome St. Peters again in the future.
With best regards,
Davide Grilli, General Manager
Fantastic experience, Hotel nothing to say all was brilliant, what I really like it about, is the wonderful and 5 star friendly receptionist, they are so family oriented, made our stay really feel like home. The breakfast staff also so wonderful organized, making sure we had the best time during our stay. Siete stati fantastici grazie di tutto e a presto 😊
Professional competent and Friendly, the staff are a BIG Credit to this Hotel
Dear richie742014,
Thank you for your review and to have chosen for Crowne Plaza Rome St. Peter’s!
I am delighted to read such a gleaming report of our Hotel, facilities, staff and breakfast.
It is our goal to consistently provide customer satisfaction and your comments are very important to us.
The feedback we receive from valued guests like yourself, enables us to keep up the good work.
Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Crowne Plaza Rome St. Peters again in the future.
With Best regards,
Davide Grilli, General Manager
Very comfortable with excellent service from all the staff and very good breakfast, would high recommend this hotel. Thanks for everything, ill back again to stay at crowne plaza the best hotel in Rome.
Dear mtanesandrea,
Thank you for your review and to have chosen for Crowne Plaza Rome St. Peter’s!
I am delighted to read such a gleaming report of our Hotel, service, breakfast.
I have shared your review with my whole team. We are very much grateful for your compliments!
It is our goal to consistently provide customer satisfaction and your comments are very important to us.
The feedback we receive from valued guests like yourself, enables us to keep up the good work.
Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Crowne Plaza Rome St. Peters again in the future.
With Best regards,
Davide Grilli, General Manager
Hotel staff was helpful. Check in and check out was efficient. It came with free breakfast with a lot of choices. Dinner was average.
The only compliant is that the air conditioner was noisy and the room temperature was not controllable.
Thank you for your feedback following your recent stay with us.
We are very glad to know that overall we met your expectations and that you enjoyed the room and breakfast.
Regarding the air contitionning , I have forwarded your comments to our Engineering for review. We know they share the vision of providing the best guest experience possible and we are confident they will take the necessary steps to continue to improve their service and they will be more vigilant to be sure that similar inconvenience will not be repeated in the future.
Enjoying our food and beverage offer whilst staying at the Crowne Plaza Rome St. Peter’s is very much part of the overall experience so we will continue to work hard.
Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Crowne Plaza Rome St. Peters again in the future.
With best regards,
Davide Grilli, General Manager
